Hiver Reviews in April 2025: User Ratings, Pros & Cons

"The product is very usefull"

What do you like best about Hiver? The assigned emails, there is so much easier to complete task with this. What do you dislike about Hiver? That I'm not using all the tools. Most because I don't find so useful until someone explains me with examples What problems is Hiver solving and how is that benefiting you? The order to have the correct emails and the task we need to do.

"N/A"

What do you like best about Hiver? Usability and functions, the way the system is implemented. What do you dislike about Hiver? There is nothing to dislike about Hiver. What problems is Hiver solving and how is that benefiting you? the assignment of emails per person responsible

"Easy to use and affordable!"

What do you like best about Hiver? We love the functionality withiin Google Workspace. It makes communication so much easier for our team. We switched from Zendesk and it has been a huge improvement. What took us 3 months to set up when we started Zendesk took us about 6 hours to set up in Hiver. The customer service is literally the best team in software. They respond almost instantly and will happily jump on a Google Meet call with you so you can walk through your issue. What do you ...

"Streamlining Email Workflow with Hiver"

What do you like best about Hiver? Hiver has been a game-changer in our approach to email management, particularly in handling client communications. Its intuitive interface ensures effortless email distribution, effectively assigning bulk emails to the right team members. The collaborative features have significantly enhanced our team's communication and task assignment, eliminating the need for extensive email forwarding. It was very easy to integrate and implement in our workflow. The ...

"Easy to use software to get a complete overview over all your Emails"

What do you like best about Hiver? It works with Real Google Users as well as Google Groups. Also the support is smart, quick and super helpful! You can assign emails to users and make notes within emails. We use it daily to clean all our emails in record time. What do you dislike about Hiver? Not a downside, but you need to have a good understanding of what you want your infrastructure to look like and who needs permission to which email. If you know that very clear, the support can help ...

"Hiver Review"

What do you like best about Hiver? The ease of receiving emails from our customers and assign them to the people in charge of each account makes it super easy for the entire team to have proper visibility and to not lose track of any requests. What do you dislike about Hiver? The integration with Gmail is not as smooth as it could be. What problems is Hiver solving and how is that benefiting you? Providing visibility for requests from both providers and customers to the entire team that ...

"Easier access to communication within a group"

What do you like best about Hiver? The connection between peers when in work, easier to share emails with a group! What do you dislike about Hiver? That you have to manually go in and close the emails. You may open an email normally but the button to actually close it is too hidden What problems is Hiver solving and how is that benefiting you? Finding emails easier and notifiying a grioup about it

"Hiver review"

What do you like best about Hiver? The most helpful thing about Hiver is that emails can go directly to my inbox without the necessity of reviewing them all before, I think that this is a more efficient way to answer to consumers and give more personalized attention to email inquiries. What do you dislike about Hiver? I think I haven´t found something I dislike yet. What problems is Hiver solving and how is that benefiting you? We have a shared inbox so using Hiver helps with dividing ...

"V"

What do you like best about Hiver? Extremely useful for managing large incoming emails. What do you dislike about Hiver? Some features are hard to use, such as automation. What problems is Hiver solving and how is that benefiting you? Being able to have a Team shared inbox helps greatly in managing client emails. Also, the ability to close emails and the fact that Hiver automatically re-opens them if the client responds is great for decluttering your inbox.

"Really good experience"

What do you like best about Hiver? I think it is very useful too when working with a team. It makes things faster What do you dislike about Hiver? I like everything, I don't think there is any feedback on my end. The customer support is really good and very helpful What problems is Hiver solving and how is that benefiting you? It makes the work so much faster and it is easier to work on your team with the shared mailbox