Hiver

"Easy to use software to get a complete overview over all your Emails"

What do you like best about Hiver? It works with Real Google Users as well as Google Groups. Also the support is smart, quick and super helpful! You can assign emails to users and make notes within emails. We use it daily to clean all our emails in record time. What do you dislike about Hiver? Not a downside, but you need to have a good understanding of what you want your infrastructure to look like and who needs permission to which email. If you know that very clear, the support can help ...

"Hiver Review"

What do you like best about Hiver? The ease of receiving emails from our customers and assign them to the people in charge of each account makes it super easy for the entire team to have proper visibility and to not lose track of any requests. What do you dislike about Hiver? The integration with Gmail is not as smooth as it could be. What problems is Hiver solving and how is that benefiting you? Providing visibility for requests from both providers and customers to the entire team that ...

"Easier access to communication within a group"

What do you like best about Hiver? The connection between peers when in work, easier to share emails with a group! What do you dislike about Hiver? That you have to manually go in and close the emails. You may open an email normally but the button to actually close it is too hidden What problems is Hiver solving and how is that benefiting you? Finding emails easier and notifiying a grioup about it

"Hiver review"

What do you like best about Hiver? The most helpful thing about Hiver is that emails can go directly to my inbox without the necessity of reviewing them all before, I think that this is a more efficient way to answer to consumers and give more personalized attention to email inquiries. What do you dislike about Hiver? I think I haven´t found something I dislike yet. What problems is Hiver solving and how is that benefiting you? We have a shared inbox so using Hiver helps with dividing ...

"V"

What do you like best about Hiver? Extremely useful for managing large incoming emails. What do you dislike about Hiver? Some features are hard to use, such as automation. What problems is Hiver solving and how is that benefiting you? Being able to have a Team shared inbox helps greatly in managing client emails. Also, the ability to close emails and the fact that Hiver automatically re-opens them if the client responds is great for decluttering your inbox.

"Really good experience"

What do you like best about Hiver? I think it is very useful too when working with a team. It makes things faster What do you dislike about Hiver? I like everything, I don't think there is any feedback on my end. The customer support is really good and very helpful What problems is Hiver solving and how is that benefiting you? It makes the work so much faster and it is easier to work on your team with the shared mailbox

"Simple, Effective, Great support"

What do you like best about Hiver? Simplicity. After using Zendesk Zoho and Freshdesk, I undertood our business needs were a lot "smaller" than most of these desk platforms offer. For a small team like ours Hiver was exactly the solution we needed: stay in gmail and have access to shared inbox with the same logic: ticket status, notes, and analytics. Plus, connecting Chats Whatsapp and email in one place for 39$ per user, noto only a lot cheaper than the competitors but also way easier. ...

"Great Tool"

What do you like best about Hiver? The notes and the status of the e-mails and also that you can notify your peers about the e-mails What do you dislike about Hiver? Sometimes it has some bugs regarding the status of the e-mails What problems is Hiver solving and how is that benefiting you? keeping my e-mails in order

"Very happy using Hiver!"

What do you like best about Hiver? Great value for money. Love that it is integrated with gmail so we don't have to use yet another service. Great collaboration and ease of view. Fast and efficent customer support. What do you dislike about Hiver? Sometimes the integration dissapears from gmail but usually it reappears after refreshing. What problems is Hiver solving and how is that benefiting you? Hiver allows us to collaborate on shared inboxes and allow us to understand what emails have ...

"Game changer!!!"

What do you like best about Hiver? Centralizing our email and using Hiver for a collaborative inbox has been revolutionary for streamlining the customer experience and safekeeping continuity when teammates turnover or are out of office. What do you dislike about Hiver? It's an investment. You can't enjoy Hiver without spending considerably. What problems is Hiver solving and how is that benefiting you? Provides ONE email address to all clients to access all teammates. It's great for making ...