Hiver Reviews in April 2025: User Ratings, Pros & Cons

"Best email management software we have found"

What do you like best about Hiver? Hiver streamlines our company processes. We are able to delegate work more effectively as well as notifying each other of work that needs to be done. The rules also save us time and prevent unnecessary clutter in our inboxes. What do you dislike about Hiver? The most frustrating thing is using Hiver with a shared company email. If I delete an email in my inbox, it deletes it for everyone and removes it from Hiver. Sometimes, the rules do not apply ...

"Helps Organize Gmail Into a Manageable Format"

What do you like best about Hiver? Hiver provides reminders for SLA times on emails. They help by letting you create tags so you can organize your emails. What do you dislike about Hiver? I wish they had software which helped locate exact duplicate emails and close them for you. That would save so much time. What problems is Hiver solving and how is that benefiting you? Hiver allows emails to be opened and closed, or kept pending. This helps track responses incoming and outgoing. This helps ...

"Its been amazing. Has helped me to be more organized and support my team."

What do you like best about Hiver? I like tagging my team and assigning them positions and tasks. It also allows me to assign tags to emails and lets me see the best way to label things and keep my emails organized. Hiver makes looking at a shared email easier. What do you dislike about Hiver? I don't particularly appreciate that Hiver must select several emails and can't assign and tag in the same function. It makes you choose two different functions. I hope this is something that can get ...

"Great for program emails"

What do you like best about Hiver? We have multiple emails set up for our organizations programs. It's wonderful that we can assign the email to a unique person within the department. I also love that it keeps all my shared in one place so I can see what's assigned to me. What do you dislike about Hiver? I don't get the alerts on my phone like I do with my regular Gmail account. I probably could research the setting to fix that. Otherwise everything is great with the program. What problems ...

"Very good application and ease to use"

What do you like best about Hiver? Very Good app, easy tagging, good assignment management and analytics also very Good. What do you dislike about Hiver? Automated assigning mail having some bug What problems is Hiver solving and how is that benefiting you? Its help to make the email management easy, Shared inbox and a very good for helpdesk

"Good and reliable"

What do you like best about Hiver? Super easy to install and helpful to use, No need for more than a 10 min training to learn it What do you dislike about Hiver? I don't like it needs to load as an add on What problems is Hiver solving and how is that benefiting you? Email distribution is easy

"Works very well for our theater"

What do you like best about Hiver? Hiver has been beneficial and a great asset to our all-volunteer 180-seat theater in the round in Annapolis, MD! Specifically, we use it for the box office team. We rotate days throughout any given week on who is monitoring emails. So, if I am not finished with a guest's request, I can tag the person for the next day and reassign to them with a note. Also, when an email comes in for comp tickets for reviewers, I can easily assign them to the volunteer that ...

"Great, easy product"

What do you like best about Hiver? It's so easy to use! Very straightforward, can share email templates with my entire team. What do you dislike about Hiver? I wish we can add document attachments to each template. What problems is Hiver solving and how is that benefiting you? Being able to share a standard email template across the team to use, rather than typing a new one each time.

"Hiver helps us share our emails and stay organized"

What do you like best about Hiver? There are many projects that our team works on that requires us to share documents and emails. Hiver allows us to create Shared labels and subfolders that we can each file our emails into and then refer back to. The shared label feature keeps us organized, and we can quickly find related emails on the project, whether we sent them or received them directly. We also regularly use the shared template email function. This saves us significant time when ...

"Great for keeping group email organized"

What do you like best about Hiver? We are a small office of 6 people with a shared Google email group. Before Hiver, it was challenging to know who is taking care of what email. Now it is straightforward. I also like the email template function. What do you dislike about Hiver? I can't think of anything I dislike. It would be nice if the Hiver Inbox was right below the regular Inbox instead of below Send and Drafts, so it is in your face more. What problems is Hiver solving and how is that ...