Hiver

""Only wish I had started using HIVER sooner!!!""

What do you like best about Hiver? I like that I can create shared mailboxes for my team, shared folders with assigned managers, and customizable options per folder. I LOVE how it integrates with GMAIl. I love how I can tag a team member with a customer/client's email. We regularly hyperlink to client's emails for references in our CRM. MUCH EASIER than printing PDFs and saving into the files. I love the shared mailboxes because we can all work together to handle a lot of matters. I love ...

"Instant Usability"

What do you like best about Hiver? Integration with Gmail means I can view all messages on one platform rather than having to access a different web page or app. Hiver seems to have genuinely built the software around being a user. Training days also add great value and it's good to see Hiver highlighting how their software can be used with other applications. What do you dislike about Hiver? Nothing. The best software investment we have made. I have suggested the ability to have a live ...

"Increase Teamwork and Productivity"

What do you like best about Hiver? Hiver enables us to work in shared mailboxes remotely. With the COVID-19 pandemic, our teams could immediately work remotely without missing a step. We have migrated to remote work environments across the US. We could not have done this effecitevely without Hiver. Having been a customer for over seven years, we continue to find new ways to leverage Hiver. We also enjoy all the new features and upgrades they build into the standard platform. What do you ...

"TWO THUMBS UP!"

What do you like best about Hiver? Using Hiver has changed my life. 80% of our daily tasks are received through email. Hiver allows me to very easily delegate all of those tasks. What do you dislike about Hiver? The only thing I struggle with is finding emails after their completed or old emails that don't ever get assigned. What problems is Hiver solving and how is that benefiting you? Using Hiver has completely changed the way we do business. My team is so much more efficient and we're ...

"Hive is an amazing product"

What do you like best about Hiver? Hiver fills in those gaps that Gmail Workspace suffers from. If you have tried Google Groups you know the limitations. HIver brings your groups into your Gmail, keeps them separate, and initially marks them as unassigned. Anybody on the Group team can assign them as they see fit. You can even move an email to another group. All emails assigned to you collect in an "assigned to you" summary tab. There is also a whole tagging system to add additional ...

"Hiver's support is fast and helpful"

What do you like best about Hiver? We wrote them several times for information and they always helped us. In addition, Hiver is very useful for our work and constantly provides new features. What do you dislike about Hiver? At the moment we have always got on well with Hiver and the support What problems is Hiver solving and how is that benefiting you? Hiver helped us to organise and share emails (we receive many every day)

"Professional Experience!"

What do you like best about Hiver? The quick response of the team and their skill in solving the issues. What do you dislike about Hiver? Nothing. It's excellent! I believe the team will keep providing utilities here. What problems is Hiver solving and how is that benefiting you? Many people are on the same email. Categorisation and Organization

"Great Platform! Helps me stay extremely Organized!"

What do you like best about Hiver? Hiver's easy-to-use platform helps me to stay on top of all my outstanding tasks in an organized manner, allowing me to complete all my deadlines on time! What do you dislike about Hiver? There is nothing to dislike at this time. What problems is Hiver solving and how is that benefiting you? Hiver allows me to manage the numerous tasks I have daily and stay very well organized.

most simple helpdesk within email

Date of experience: February 26, 2023

"Excelent product for large teams"

What do you like best about Hiver? I like how easy it is for my teams to use the shared mailboxes and the fact that you can set a specific status to an email. What do you dislike about Hiver? At the moment, I have not encountered anything I do not Like. What problems is Hiver solving and how is that benefiting you? Email management for teams with multiple members.