8.4
Spot Score
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AU
Anonymous User
06/06/23
"We love the product in our team, it helps distribute tasks very efficiently and effectively."
What do you like best about Hiver? Being able to assign emails to different team mebers and seeing how much work everyone has to complete. What do you dislike about Hiver? I wish it were easier to see the emails in my main inbox, as I do sometimes forget to check the 2nd inbox. What problems is Hiver solving and how is that benefiting you? Sharing an inbox and assisting while staff members are out of the office for the day
AU
Anonymous User
06/06/23
"Hiver is very effective and helps me organize my work everyday."
What do you like best about Hiver? it is very intuitive and simples to use. What do you dislike about Hiver? There is nothing in particular that I dislike on the platform. What problems is Hiver solving and how is that benefiting you? The task management between my colleague and me is more accessible every day with this platform.
JB
Johnathan B
06/06/23
"Excellent experience"
What do you like best about Hiver? I love the ability to assign emails and tasks easily with using hiver individually. What do you dislike about Hiver? everything seems to work great with Hiver. What problems is Hiver solving and how is that benefiting you? We solve billing issues and variance issues our customers have while using Hiver.
JD
Juan David N
06/06/23
"The ultimate email and task management solution"
What do you like best about Hiver? Hiver is an amazing tool that helps me organize my emails and prioritize important tasks. This tool can automatically sort your emails into different folders based on their sender, subject, or content. This can help you keep your inbox organized and make it easier to find the emails you need. On the other hand, Hiver allows you to tag emails with keywords or assign them to different workers on your team. This can be helpful for organizing emails related to ...
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BE
Beckii E
06/06/23
"A user friendly and effective email management software which has all the features you need"
What do you like best about Hiver? The software is easy to use and has plenty of features to help manage customer service and sales emails swiftly an effectively. It also helps to distribute the workload. What do you dislike about Hiver? I would like to be able to see what each of my team members have assigned to them in total, without going into each individual inbox. I would also like the ability to assign emails to multiple people or sub-assign them. What problems is Hiver solving and ...
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SM
Sara M
06/06/23
"Life Saver!"
What do you like best about Hiver? I love that Hiver allows departments to assign emails for clear ownership. There are also many collaboration tools that are extremely helpful! What do you dislike about Hiver? There are not many downsides to using hiver. There are so many settings you can change so your teams specific needs are being meet. What problems is Hiver solving and how is that benefiting you? Hiver allows us to share an email address, with clear ownership of specific emails. Hiver ...
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MZ
Molly Z
06/06/23
"Hiver helped our teammates get organized!"
What do you like best about Hiver? Hiver has streamlined our inbox! We used to have to respond to every single email with "done" so everyone else knew that it was taken care of, and Hiver made it so we didn't have to do that anymore! What do you dislike about Hiver? Some of the features are behind a paywall. We get it; it is a business and to keep offering an incredible product there definitely needs to be levels of service. What problems is Hiver solving and how is that benefiting ...
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AK
Amit K
06/06/23
"Best experience ever"
What do you like best about Hiver? It's analytical view of all the team members What do you dislike about Hiver? Not much, as all the features I have used is fine What problems is Hiver solving and how is that benefiting you? Checking team members remaining mails and accordingly assigning mails to other team members
BH
Benjamin H
06/05/23
"Awesome product for a remote team"
What do you like best about Hiver? we have a remote team working across the globe and Hiver enables us to work collaboratively and efficiently to achieve our set tasks and larger goals. What do you dislike about Hiver? have not found anything we don't like about hiver as yet What problems is Hiver solving and how is that benefiting you? allocation and tracking of emails is done well with Hiver and this benefits us by ensuring we know where we are up to with all email requests from our ...
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TS
Thomas S
04/10/23
"After reviewing many options out there, Hiver was the best choice for our team."
What do you like best about Hiver? Hiver integrates seamlessly with Gmail through a plug-in. The application is simple and quickly adopted. Our team loves it, and we have significantly improved our response times! What do you dislike about Hiver? I would like the CSAT feature to be more user definable, using custom graphics and potentially different placement in the email to generate more feedback. What problems is Hiver solving and how is that benefiting you? Previously, we were using a ...
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