Hivebrite Reviews in March 2025: User Ratings, Pros & Cons

"Great Customer Success Manager"

What do you like best about Hivebrite? I can't say enough good things about working with Carlos. He has been a wonderful add to our support team and is quick and efficient with all of his responses. What do you dislike about Hivebrite? It is frustrating that although Carlos will escalate our concerns to development, we are slow to see the enhancements being implemented. I understand there needs to be a business case vs. a one off, but most of our concerns seem to be shared with other users ...

"Intuitive, feature-rich, community building platform"

What do you like best about Hivebrite? HiveBrite is an all-in-one solution for bringing together those with similar interests, especially Alumni, in a single comprehensive package. Love the interactive feed, profile management, event management, notifications, and much more! What do you dislike about Hivebrite? While additional features could further enhance the platform, there is always additional development in the works as the support team has been phenomenal in keeping customers ...

"Enhanced platform and great client support"

What do you like best about Hivebrite? The look and fee of the platform is new and fresh and easy to use as a user and admin. The client support that Hivebrite offers is outstanding. The staff that assists with the implementation and offers support through the ticket system is very knowledgeable and responsive. What do you dislike about Hivebrite? I wish Hivebrite had more reports/analytics that I can share with stakeholders. What problems is Hivebrite solving and how is that benefiting ...

"Great tool with excellent service"

What do you like best about Hivebrite? Hivebrite is easy to handle and comes with a lot of functions. The service is excellent as we always get inmediate help as soon, as we have questions or other issues. But what i particularly appreciate is that hivebrite keeps on improving their tool all the time listening to customers needs and launching improvements regulary. What do you dislike about Hivebrite? In some functions I would like to see more options for customization. What problems is ...

"Customer Success Manager is key to success!"

What do you like best about Hivebrite? We love how incredible our Customer Success Manager is! They go above and beyond to help us get the best from the platform and offer innovative ideas on a regular basis to help engage our members and create success in our community. What do you dislike about Hivebrite? There are limits to what the platform can do compared with what we would like it to be able to do sometimes. This is where having an excellent Customer Success Manager really makes a ...

"Excellent customer service & support"

What do you like best about Hivebrite? I like that we have a CSM assigned to us that is vested in our success. The support team is very timely in their responses as well. The product team has requesed time with me a few times to discover our pain points and how they could improve our experience in future developments. The platform is pretty easy to use and they have a knowledge base to provide more information on the features. What do you dislike about Hivebrite? Data analytics in the form ...

"Lots of features in one platform"

What do you like best about Hivebrite? I enjoy having a team focused on the tecnhical side of building our Community, so that our team can focus on building contenta and value. We went with Hivebrite in order to get a variety of features in one package including an app, social media-like networking, etc, without having to custom build ourselves. I've also enjoyed the our support team in trouble shooting, brainstorming solutions, and sharing best practice (shoutout to Fatimeh and Jake) as ...

"Great product, helpful team"

What do you like best about Hivebrite? Easy to learn how it works, great guides and blogs with further info, the team are responsive and helpful What do you dislike about Hivebrite? There's so much potential, I wish I had more time to implement some of the features What problems is Hivebrite solving and how is that benefiting you? Connecting the UK girls' sector

"Wonderful customer-oriented experience"

What do you like best about Hivebrite? Hivebrite has helped our alumni relations immensely, but most of all their client-facing team has made sure we have every information we need and are always happy to help! What do you dislike about Hivebrite? There's nothing I dislike about Hivebrite. What problems is Hivebrite solving and how is that benefiting you? Hivebrite has helped us to condense our Alumni Community into one platform and hopefully further connect them to each other.

"Easy to customize and use"

What do you like best about Hivebrite? End-user friendly customisation and support materials. What do you dislike about Hivebrite? Some minor bugs regarding login and automated newsletter What problems is Hivebrite solving and how is that benefiting you? A dedicated alumni management tool