Herdwatch Reviews in January 2025: User Ratings, Pros & Cons

Excellent Customer Service

Excellent customer service, any support I have needed to date has been dealt with within hours if not minutes. Very much appreciated.

Found it easy to get going on the…

Found it easy to get going on the Herdwatch app, very happy so far, and I'm not a techie!

Would not be without herdwatch

Would not be without herdwatch. Support is fantastic. Would love to see it do more with grass land management. I'd need to give 6 stars then

I am wondering if possible to make more…

I am wondering if possible to make more visible as the first one ?

Sorted

This company has paid itself by removing monies from the farm credit card by storing the credit card details illegally, and not having the patience to wait for correspondence or acknowledgement to do so. On trying to obtain a refund there is a smirch of arrogance which says we've got your money, so tough you're not getting it back. And, I see there are quite a few complaints of this company elsewhere on the Internet. Update:Company has now refunded subscription. Thank you.

I used to trust this company as they…

I used to trust this company as they used to have great support, but avoid at all costs! They will tie you to a £200 annual subscription. If they offer you a 3 month subscription for 30 days don’t take it as that’s an easy route for them to get you onto the yearly subscription. Thought it would be easily resolved but no, the fella started smirking on the other end of the line and said we get these calls all the time. Shows how much they support their customers, it’s all about money to them now.

Unconsented renewal.

I found herdwatch useless. Subscription was renewed without my consent and they refused to refund my money. Would give no stars if I could.