Hemlane Reviews in February 2025: User Ratings, Pros & Cons

"Awesome UX/UI but terribly lacking with the actual nuts and bolts of much of the PM business"

What do you like best about Hemlane? The customer service is top tier and the user experience of the software is appreciable. They've spent good money and intentionality on developing software that is pleasing to use.

"Hemlane has made my first time as a landlord a seamless experience."

What do you like best about Hemlane? Our experience with Hemlane was stellar from the moment I met Dana over the phone ( then later on FaceTime) to now -- 6 years later. Dana is brilliant, professional and articulate. We were first-time landlords. We adored the family we ended up renting to for five years from the moment we met them that first day of interviewing. I called Dana when they gave notice after being transferred to the east coast. Dana immediately listed the home on several ...

"Hemlane has simplify the process of my day to day management tasks."

What do you like best about Hemlane? Rent collection and maintenance request management workflow. What do you dislike about Hemlane?

"Hemlane is great for small landlords"

What do you like best about Hemlane? Automation is key to scaling and staying on top of things. Hemlane does it all and doesn't try to do too much too fast. I highly recommend Hemlane to all my clients and believe if you are a small landlord this software is an absolute must.

"Excellent platform for small property owners, great customer service"

What do you like best about Hemlane? The ability for small property owners to accept online payments from tenants securely and safely. We feel confident that Hemlane is one of the only platforms that truly protects our interests as owner-managers of our own properties in San Francisco. There are several features that distinguish it from the others, but the most important is the ability to disallow partial rent payments. But the value of Hemlane goes well beyond this- impeccable customer ...

"Hemlane has been wonderful!"

What do you like best about Hemlane? I have had a great experience using Hemlane. I moved to a new city over an hour away and instead of selling my house, I wanted to make it a rental property. The rental property industry/ process was all very new to me and Hemlane made it very easy. I have the "Complete" package and it gives me a huge sense of relief.

"Great solution for property managers!"

What do you like best about Hemlane? I have been very impressed with Hemlane's services so far. Dana is always very responsive to questions, concerns, and updates to the site that would make my job as a property manager easier. I've been using the system for about 2 years now and have already seen a number of my recommendations in the updates. They are always continuing to innovate and improve! Highly recommend!

"Hemlane is an amazing solution for streamlined online property management!!"

What do you like best about Hemlane? Ease of use, customer support. online system What do you dislike about Hemlane?

"Excellent property management"

What do you like best about Hemlane? Hemlane is an excellent option for property management! I like that i can see my incoming monthly payments. Tenant information, and that there is a platform for maintenance issues. I especially liked that comments can be hidden from tenants and they give you a daily recap of current correspondence. They screen tenants, collect rents, and coordinate maintenance issues. I have been using them for three years now and they make owning rentals a lot easier. I ...

"Great support and features on Hemlane!"

What do you like best about Hemlane? The simple fact that we as management do not have to worry about rental distribution, and allowing the landlords to have quick access to their funds has been a game changer in itself. Communication gets recorded and easy to refer back to! Amazing support on the technical side. Really appreciate everything Hemlane has to offer!