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8.7

Spot Score

Helpwise - Live Chat Software

Helpwise Reviews in January 2025: User Ratings, Pros & Cons

Efficient customer support, simplified.

4.8

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Starts from $83.25/Month when Billed Yearly, also offers free forever plan

Helpwise Reviews & Ratings

4.8

Excellent

Based on 145 ratings & 170 reviews

Rating Distribution

Excellent

(128)

Very Good

(34)

Good

(8)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 170

JY

Jack Y

07/14/22

4 out of 5

"Fantastic solution to managing multiple inboxes within a team"

What do you like best about Helpwise? 1) Integration of various different inboxes - multiple email addresses, facebook, instagram etc. 2) Great customer service - very responsive and helpful

AU

Anonymous User

04/19/22

5 out of 5

"E-com customer support power house"

What do you like best about Helpwise? Smooth integration with my favorite eCommerce tools like Shopify and klaviyo. What do you dislike about Helpwise?

AU

Anonymous User

03/08/22

5 out of 5

"Excellent experience for customer support"

What do you like best about Helpwise? I like how easy it is to respond to customers in real time in a consolidated place. What do you dislike about Helpwise?

JV

Josh v

02/24/22

3.5 out of 5

"A useful tool"

What do you like best about Helpwise? The platform is user-friendly and doesn't take much time to grow accustomed to. What do you dislike about Helpwise?

AU

Anonymous User

02/14/22

5 out of 5

"A GODSEND FOR BUSINESS!"

What do you like best about Helpwise? You can separate each inbox clearly and without the clutter of folders and tabs! You're not left searching for features because everything shows up at the top of your bar. It's very clean and minimalistic! No bells and whistles needed to get through! Helpwise has made managing multiple business emails a smooth process!

AU

Anonymous User

02/09/22

4 out of 5

"Helpful tool for our team"

What do you like best about Helpwise? + Support team: Whenever I have question the support team is helping me. + Price: We compared different tools and the price-performance was really good.

SC

Simone C

02/07/22

3 out of 5

"very handy"

What do you like best about Helpwise? the support they give you every time you have an issue is very quick and intuitive What do you dislike about Helpwise?

SC

Simone C

02/07/22

3 out of 5

"very handy"

What do you like best about Helpwise? the support they give you every time you have an issue is very quick and intuitive What do you dislike about Helpwise?

AR

Asim R

01/24/22

5 out of 5

"A service that's worth it. User friendly experience so far!"

What do you like best about Helpwise? The user interface is what I liked the most about it. its very attractive and easy to use. Simple and fast What do you dislike about Helpwise?

GV

Gowrisankar V

12/23/21

5 out of 5

"Exactly what we need in the business"

What do you like best about Helpwise? It has been a great unified communications tool. It syncs multiple domain emails together. It made it simple to check all emails. Thank you.