Helpjuice Reviews in April 2025: User Ratings, Pros & Cons

Helpjuice transformed customer service

PROS: Since I implemented Helpjuice I have received fewer requests for customer service so I could focus on other tasks. CONS: It would be great if the price is not so steep.

Helpjuice transformed customer service

PROS: Since I implemented Helpjuice I have received fewer requests for customer service so I could focus on other tasks. CONS: It would be great if the price is not so steep.

"Best Automatic Knowledge Base Software - Rated No. 1"

What do you like best about Helpjuice? It's simple and automatic. Furthermore, the platform has lots of templates to choose from for your website. What do you dislike about Helpjuice?

"Best Automatic Knowledge Base Software - Rated No. 1"

What do you like best about Helpjuice? It's simple and automatic. Furthermore, the platform has lots of templates to choose from for your website. What do you dislike about Helpjuice?

Saving time with Helpjuice KB

PROS: After a long selection process--reviewing customer reviews and using trial versions--we finally settled for Helpjuice. The product stood out for use for various reasons: It provided advanced features; We had the best-in-class service throughout the sales process. It’s been four months now since Helpjuice was set up, and already we are reaping the rewards. We have seen a positive turnaround in our learning process: it’s easier and full of fun. The platform has expedited knowledge ...

Saving time with Helpjuice KB

PROS: After a long selection process--reviewing customer reviews and using trial versions--we finally settled for Helpjuice. The product stood out for use for various reasons: It provided advanced features; We had the best-in-class service throughout the sales process. It’s been four months now since Helpjuice was set up, and already we are reaping the rewards. We have seen a positive turnaround in our learning process: it’s easier and full of fun. The platform has expedited knowledge ...

Snugly fits into our existing support setup

PROS: We benchmarked numerous KB providers, but only a few could match our needs. Of the few that had the functionalities we were looking for, none weighed up with Helpjuice in terms of cleanliness, performance, and simplicity. Better still, Helpjuice was the safest bet for us because it worked seamlessly with the existing helpdesk system. Today, we have a fully customized KB, and our customers love the speed and efficiency of searches.

Snugly fits into our existing support setup

PROS: We benchmarked numerous KB providers, but only a few could match our needs. Of the few that had the functionalities we were looking for, none weighed up with Helpjuice in terms of cleanliness, performance, and simplicity. Better still, Helpjuice was the safest bet for us because it worked seamlessly with the existing helpdesk system. Today, we have a fully customized KB, and our customers love the speed and efficiency of searches.

The interface is the best feature

PROS: The interface is done nicely so we were able to build a database for internal use quickly. There are plenty of customization options so we can enrich articles with multimedia content. The answer editor may also be familiar with other people who are exposed to WordPress. Additionally, it ensures that information is accessible to people with the organization of categories. Even Helpjuice's own support team is magnificent. They are easily contacted via the chat bubble that we can see on ...

The interface is the best feature

PROS: The interface is done nicely so we were able to build a database for internal use quickly. There are plenty of customization options so we can enrich articles with multimedia content. The answer editor may also be familiar with other people who are exposed to WordPress. Additionally, it ensures that information is accessible to people with the organization of categories. Even Helpjuice's own support team is magnificent. They are easily contacted via the chat bubble that we can see on ...