Empowering seamless learning for modern workplaces.
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Starts from $45.83/Month when Billed Yearly
HelpHero stands out as a versatile and user-friendly solution for implementing onboarding tutorials and user guides. Users appreciate its ease of implementation, especially for non-technical individuals, making it a valuable tool for enhancing user experience without heavy coding requirements. The ability to customize tours and target CSS elements adds a ...Read more
Easy to implement onboarding tutorials with minimal technical skills required.
Continual addition of new features and responsive customer support.
Highly malleable platform with rich showcasing options.
Excellent customer support and intuitive tour creation.
Increase in fees over time.
Limited styling documentation and reliance on support for detailed information.
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Showing 11-18 out of 18
EG
Edward G
11/19/19
"Simple, easy to use with amazing support."
What do you like best about HelpHero? HelpHero is easy to install and even easier to use. Working in a live environment means I often need to make changes to my tours on the fly and it couldn't be easier with HelpHero. What do you dislike about HelpHero? You don't get many bells and whistles but the price is amazing for the product. Recommendations to others considering HelpHero: If you need a simple tour solution then HelpHero is quick, straight-forward and easy. What problems is HelpHero ...
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ML
Moe L
11/17/19
"Helps us train our new users with ease"
What do you like best about HelpHero? Learning how to use HelpHero only took 2 minutes and within an hour I had created a very customized tour for our new users. We have a pretty complex application and better onboard became critical and HelpHero quickly helped us with that. I didn't need to depend on the engineering team and being that its no-code I can make rapid changes on the fly. It's truly awesome! What do you dislike about HelpHero? Everything I was trying to do in HelpHero was ...
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AH
Alex H
11/16/19
"Every SaaS provider should use this for Customer Success"
What do you like best about HelpHero? Well considered, feature rich, flexible. Great way to increase conversion rates and push your customers through an on boarding. Intercom integration is a good touch. What do you dislike about HelpHero? Out of the box styling could be improved, although plenty of options to customise to your brand preferences. Recommendations to others considering HelpHero: Invest in your customer experience with HelpHero! What problems is HelpHero solving and how is ...
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MW
Michael W
11/13/19
"Clean, clean, clean flowing tool that lets me put all my attention on crafting the user guide"
What do you like best about HelpHero? HelpHero offers the best-designed walkthrough creation experience among all the tools I've used. If you are building your company's guides, this means you are not siphoning off your attention to wrangling the guide builder itself. Instead, your effort goes to attuning to and supporting your enduser's experiences. What do you dislike about HelpHero? Many digital adoption platforms also offer analytics of more than guide/tour usage (uniformly at a much ...
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RB
Ryan B
11/02/19
"HelpHero has absolutely helped our users onboard more easily."
What do you like best about HelpHero? - The tours are intuitive for users - Creating tours is fast and easy (way easier than other tour software I've used) - Integrates with Intercom - The support is usually quick with answers and is transparent about what's on the roadmap to add - Cost-effective solution It’s one of the most important software products we use. Highly, highly recommend. What do you dislike about HelpHero? There are some features that are not a part of it yet (like going ...
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MV
Michael V
10/18/19
"App is great, customer service even better"
What do you like best about HelpHero? Simple and easy to use, we had our first Tour up and published with a couple hours, and our first Checklist with a day. More than that, customers service is responsive, helpful and accommodating. What do you dislike about HelpHero? Nothing so far. All is working great for us. What problems is HelpHero solving and how is that benefiting you? Helping new customers jump right in and get their first "win", and helping existing users learn new components.
SH
Steven H
09/23/19
"Customizable user onboarding at a fraction of the cost"
What do you like best about HelpHero? Building efficient in-app onboarding guides; they launch new features regularly; they have great support What do you dislike about HelpHero? I can't figure out how to allow users t go to a previous stap in my dialogs, like a back button Recommendations to others considering HelpHero: Leverage the user identity properties to segment your user experience and get more control over who sees what at the right time. What problems is HelpHero solving and how ...
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AU
Anonymous User
04/20/19
"Great way to add to your app"
What do you like best about HelpHero? I love that I can add interactive parts of my app now! What do you dislike about HelpHero? I dislike that this sometimes makes my apps run slower. Recommendations to others considering HelpHero: I would use this program to build your app further What problems is HelpHero solving and how is that benefiting you? I am solving the problem of not having an interactive enough app.
