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9.4/10

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

4.3

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Starts from $29/User/Month when Billed Yearly

HelpDesk Reviews & Ratings

4.3

Very Good

Based on 50 ratings & 25 reviews

Rating Distribution

Excellent

(23)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 11-15 out of 25

L

Luc

04/19/24

5 out of 5

Very reliable and great UI

Very reliable and great UI. Has helped our efficiency a lot.

CL

Conor Lavelle

04/19/24

5 out of 5

Great software

Great software. Great support. Highly recommend.

JC

Josmary C

08/11/22

5 out of 5

"GREAT software to organize articles and guides"

What do you like best about HelpDesk? I like the search engine function and the UX design that is very user friendly What do you dislike about HelpDesk? Sometimes, the featured articles on the right side of the screen are not related to the one I'm currently on. What problems is HelpDesk solving and how is that benefiting you? Help Desk is really helpful in order to organize articles and guides for our customers and even for employees

BQ

Briangely Q

06/28/22

5 out of 5

"HelpDesk is a great software."

What do you like best about HelpDesk? That I can get assistance from the IT department very fast your because of this software. What do you dislike about HelpDesk? At the moment I live everything, there are no bad reviews from now. Recommendations to others considering HelpDesk: N/A What problems is HelpDesk solving and how is that benefiting you? I don't have to go to the department that helps me, only by using HelpDesk I can get assistance right away.

JP

Jefferson P

06/16/22

5 out of 5

"Best Investment!"

What do you like best about HelpDesk? How easy and streamlined it is to seek assistance. It definitely changed the definition of how we collaborate across the organization. Couldn't ask for more. This is indeed awesome! What do you dislike about HelpDesk? I am not sure if it has many competitors out there. But I couldn't say anything that I dislike since in a perfect world, it hits al those functionalities that are awesome. Recommendations to others considering HelpDesk: Just make sure that ...

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