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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 71-80 out of 196

AU

Anonymous User

08/29/19

3.5 out of 5

"great as far as I know"

What do you like best about Heartland Retail? it is very functional as everything is itemized What do you dislike about Heartland Retail?

MS

Matthew S

08/29/19

3.5 out of 5

"The system of the future (with a few setbacks)"

What do you like best about Heartland Retail? Springboard makes inventory tracking, and reports a breeze. The dashboard is a great tool that allows us to see everything in one convenient place.

LB

Lexi B

08/29/19

3.5 out of 5

"Easy to use. Some difficulties "

What do you like best about Heartland Retail? How easy it is to use overall. The point of sale along with receipt printing is very easy to use and less clicking than franpos was. The reports are super easy to do as well. It doesn’t freeze up and there’s rarely any issues.

AU

Anonymous User

08/29/19

3 out of 5

"Smoother for uploading images but has some glitches."

What do you like best about Heartland Retail? I like the ease of uploading images. Editing additional colors, descriptions and other information is fairly easy as well. What do you dislike about Heartland Retail?

AU

Anonymous User

08/29/19

2.5 out of 5

"retail and mail order system"

What do you like best about Heartland Retail? The system is pretty easy to use and we like the real time inventory What do you dislike about Heartland Retail?

AU

Anonymous User

08/29/19

2.5 out of 5

"Good, but room for improvement. "

What do you like best about Heartland Retail? Springboard functions well for companies managing multiple locations. The interface is fairly straightforward and easy to learn. I love the variety of reporting options there are easily available.

AU

Anonymous User

08/29/19

2 out of 5

"Overpromise, Underdeliver"

What do you like best about Heartland Retail? Clean, crisp cloud-based UI is user-friendly. Reporting takes a couple hours to understand, but once you get it, you're able to quickly produce almost any report you need. Works with Shopify and BigCommerce. Customer service is pretty good with 1 or 2 exceptions.

AU

Anonymous User

08/28/19

4.5 out of 5

"HAD A PROBLEM THEY FIXED IT"

What do you like best about Heartland Retail? THEY MAKE IT SUPER EASY TO COMMUNICATE WITH THEM. LIVE CHAT, SCREEN SHARING, ALL OF THE BELLS AND WHISTLES

RB

Rich B

08/28/19

4.5 out of 5

"Robust POS system that integrates reporting better than most."

What do you like best about Heartland Retail? Reporting and Data are easy to extract from this system as well as importing items is straight forward. Cloud based is the way to go nowadays. Can log in anywhere and complete tasks.

KB

Kyle B

08/28/19

4 out of 5

"Great product with room for improvement."

What do you like best about Heartland Retail? - Web-based, can access anywhere. - Very easy customization, can adjust settings to fit whatever we need (the fact that an item can have numerous amounts of custom fields is amazing).