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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 61-70 out of 196

AU

Anonymous User

08/29/19

4.5 out of 5

"I love spring board! Makes it easier to do your transactions "

What do you like best about Heartland Retail? It’s very easy to use, and makes the payment method more convenient for others What do you dislike about Heartland Retail?

VM

Victoria M

08/29/19

4.5 out of 5

"Game changer for me and my team!"

What do you like best about Heartland Retail? Makes fixing inventory issues a breeze! Rather than have to contact multiple store locations, I can get a comprehensive inventory count for an item in seconds.

AU

Anonymous User

08/29/19

4 out of 5

"Great for Reports!"

What do you like best about Heartland Retail? I am most impressed with the ease of the reports. It really makes for a great analytical merchant! What do you dislike about Heartland Retail?

ZK

Zoe K

08/29/19

4 out of 5

"Springboard manager"

What do you like best about Heartland Retail? It’s a pretty intuitive system, it takes minimal time to train employees on basics and allows me to access stock in all three locations

AU

Anonymous User

08/29/19

4 out of 5

"Very easy and great system! Did have issues however "

What do you like best about Heartland Retail? Springboard made checking out, set up, and everyday functions very simple! What do you dislike about Heartland Retail?

AU

Anonymous User

08/29/19

4 out of 5

"It's pretty straight forward."

What do you like best about Heartland Retail? That you can look up products easily. You can put pictures of the products. What do you dislike about Heartland Retail?

AU

Anonymous User

08/29/19

4 out of 5

"User Friendly System"

What do you like best about Heartland Retail? Springboard Retail is quite user friendly, particularly for smaller businesses. Easy to navigate, with in-the-moment metrics.

AU

Anonymous User

08/29/19

4 out of 5

"Seamless"

What do you like best about Heartland Retail? I love all the different ways to categorize and list reports What do you dislike about Heartland Retail?

AU

Anonymous User

08/29/19

3.5 out of 5

"Good analytics, bad interface"

What do you like best about Heartland Retail? Great tool for looking at your business from a retailer perspective What do you dislike about Heartland Retail?

RL

Rebecca L

08/29/19

3.5 out of 5

"Cool product, but customer care leaves much to be desired"

What do you like best about Heartland Retail? I really like the product's layout, intuitive design, and ease of use. Our retail team enjoys using it. What do you dislike about Heartland Retail?