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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 41-50 out of 196

AU

Anonymous User

08/31/19

5 out of 5

"Very intuitive and easy to use "

What do you like best about Heartland Retail? Running reports is very easy, as well as the payment integration! What do you dislike about Heartland Retail?

AU

Anonymous User

08/31/19

5 out of 5

"Gh2"

What do you like best about Heartland Retail? The most helpful thing about springboard retail is their online chat form. Even if someone isn’t available they get back to you in a short amount of time and you don’t have to leave the webpage to find their response.

AU

Anonymous User

08/31/19

5 out of 5

"Very intuitive and easy to use "

What do you like best about Heartland Retail? Running reports is very easy, as well as the payment integration! What do you dislike about Heartland Retail?

AU

Anonymous User

08/31/19

5 out of 5

"Gh2"

What do you like best about Heartland Retail? The most helpful thing about springboard retail is their online chat form. Even if someone isn’t available they get back to you in a short amount of time and you don’t have to leave the webpage to find their response.

AU

Anonymous User

08/30/19

5 out of 5

"Very versatile program that has a lot of tools and functions for all types of business users. "

What do you like best about Heartland Retail? My favorite part of the POS system is the amount of reports that you can run and how easily it pools that information. I also really like all the filtering options there are for running these reports. We use them every day for all kinds of analysis.

AU

Anonymous User

08/30/19

5 out of 5

"Overall a great system!"

What do you like best about Heartland Retail? This system has so much to offer. I love the ability to work remotely from anywhere. They have an amazing customer support system and have been so quick and helpful answering any questions that arise.

AU

Anonymous User

08/30/19

5 out of 5

"Very versatile program that has a lot of tools and functions for all types of business users. "

What do you like best about Heartland Retail? My favorite part of the POS system is the amount of reports that you can run and how easily it pools that information. I also really like all the filtering options there are for running these reports. We use them every day for all kinds of analysis.

AU

Anonymous User

08/30/19

5 out of 5

"Overall a great system!"

What do you like best about Heartland Retail? This system has so much to offer. I love the ability to work remotely from anywhere. They have an amazing customer support system and have been so quick and helpful answering any questions that arise.

AU

Anonymous User

08/30/19

3.5 out of 5

"Review for Southern Institute of Faux Finishing "

What do you like best about Heartland Retail? I like the reports and the inventory tracking. I can look back at history and forward for planning. I think the price is reasonable. It is easy to implement and learn. It has features that I can utilize as I grow.

MS

Miranda S

08/29/19

5 out of 5

"Simple"

What do you like best about Heartland Retail? I love how simple and easy to use it is. What do you dislike about Heartland Retail?