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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 21-30 out of 196

AU

Anonymous User

09/04/19

3.5 out of 5

"Kenneth Rich-E. Leigh's Bouiques"

What do you like best about Heartland Retail? Instant refresh on reports--I like how the reports update almost immediately. What do you dislike about Heartland Retail?

AU

Anonymous User

09/03/19

5 out of 5

"Owner"

What do you like best about Heartland Retail? The reporting, images, exporting, multi-store function, online What do you dislike about Heartland Retail?

AU

Anonymous User

09/03/19

5 out of 5

"Best cloud-based retail system"

What do you like best about Heartland Retail? We have been using Springboard Retail for over four years. The system is very intuitive and handles fashion very well. We have had virtually no issues with downtime and support in general has been great. Reporting capabilities and the dashboard are also excellent. Love the flexibility of the cloud since we can access the system from anywhere.

AU

Anonymous User

09/03/19

5 out of 5

"Great Software, Better People"

What do you like best about Heartland Retail? Intuitive nature of the product, robust reporting features, teamwork and support from the company. The POS is easy to use and requires very little training to be up and running efficiently. All areas of the software feel cohesive and connected - easy to move from one feature to the next and use with ease.

MR

Matthew R

09/03/19

5 out of 5

"Simple format - finish projects fast"

What do you like best about Heartland Retail? I love the interface format, and that I’m able to complete tasks quickly and efficiently. Taking inventory, completing transfers, etc is intuitively organized so the technical side of the task is made very easy

AU

Anonymous User

09/03/19

5 out of 5

"Great Software, Better People"

What do you like best about Heartland Retail? Intuitive nature of the product, robust reporting features, teamwork and support from the company. The POS is easy to use and requires very little training to be up and running efficiently. All areas of the software feel cohesive and connected - easy to move from one feature to the next and use with ease.

MR

Matthew R

09/03/19

5 out of 5

"Simple format - finish projects fast"

What do you like best about Heartland Retail? I love the interface format, and that I’m able to complete tasks quickly and efficiently. Taking inventory, completing transfers, etc is intuitively organized so the technical side of the task is made very easy

EB

Emily B

09/03/19

4.5 out of 5

"Great Application for Retail"

What do you like best about Heartland Retail? How easy it is to use; how detailed client profiles are; the notes feature on client profiles. What do you dislike about Heartland Retail?

AU

Anonymous User

09/03/19

4.5 out of 5

"nice work "

What do you like best about Heartland Retail? the user interface is fairly intuitive. almost every question i would ask can be answered by just looking at the interface and finding the tabs and buttons i would assume I need

AU

Anonymous User

09/03/19

4.5 out of 5

"Easy and functional!"

What do you like best about Heartland Retail? Springboard was really easy for myself and team to learn. It had everything we needed. It was easy to navigate and find what you were looking for.