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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in May 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 121-130 out of 196

JR

Joe R

05/22/19

5 out of 5

"Great Point of Sale for a Multi-store Chain"

What do you like best about Heartland Retail? The ability to import items is by far the best feature. I just finished importing the full catalogs for two separate companies one had 2k SKUs, the other was shoes and imported 33k items, with images. We don't carry all 33k, but this is great for special orders and makes it easy to order new items.

AG

Aubrey G

05/17/19

5 out of 5

"Amazing!"

What do you like best about Heartland Retail? I love all of the reporting features! There are endless possibilities to maximize our business What do you dislike about Heartland Retail?

AU

Anonymous User

05/17/19

5 out of 5

"Love springboard "

What do you like best about Heartland Retail? I love how everything is sync between all of the stores What do you dislike about Heartland Retail?

AU

Anonymous User

05/17/19

4 out of 5

"Easy interface!"

What do you like best about Heartland Retail? Springboard provides a lot of info on our store's numbers on the dashboard, and it makes it so easy to check into our progress at any point of the day. It's a very user-friendly interface too.

AU

Anonymous User

05/15/19

4 out of 5

"Springboard"

What do you like best about Heartland Retail? Customer Service. I mainly talk to Sarah and she does a great job and is very timely in her responses. Would like to see SB implement true chat at least during the day and 24 hour response when staff is not available. We have had very little down time.

AU

Anonymous User

05/14/19

5 out of 5

"Great POS"

What do you like best about Heartland Retail? Ability to integrate seamlessly with OTB planning software What do you dislike about Heartland Retail?

MS

Melissa S

04/12/19

5 out of 5

"Great POS Solution"

What do you like best about Heartland Retail? Vigorous detailing highlights, cooperation and backing from the organization. Extremely simple to learn and redo. It empowers enough abilities to enable retailers to keep up a decent association with their clients. We incorporated our eCommerce stage with Springboard, which was a substantial tech lift, however it's presently finished and functioning admirably.

JR

Joe R

03/19/19

5 out of 5

"Best Point of Sale for the value!"

What do you like best about Heartland Retail? Reports! We are making quicker decisions on product that we ever have before thanks to the robust reporting features. I love that you can basically go from a sales report to the exact transaction in a few clicks. We have 7 stores all on Springboard and finding out what sells best, or worst is so simple. Just this past 2 weeks we've eliminated so many slow-moving items. Springboard has upped our game immeasurably.

AU

Anonymous User

03/19/19

4 out of 5

"Great POS System"

What do you like best about Heartland Retail? How easy it is to find the item I’m looking for. What do you dislike about Heartland Retail?

AU

Anonymous User

03/19/19

3.5 out of 5

"Springboard Review "

What do you like best about Heartland Retail? I like the search options and ease of using the springboard. I also like the messaging system. What do you dislike about Heartland Retail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.