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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 111-120 out of 196

AU

Anonymous User

08/27/19

4 out of 5

"Springboard Retail Product Review"

What do you like best about Heartland Retail? I think the POS system is great. Very modern and simple. I've never worked with a POS system that allows you to add details and notes on customers, specific tickets, ad pay-ins/outs. You can also add quite a bit of customization to ticket fill-out requirements, which is very helpful for the people doing the reporting on the back-end.

AU

Anonymous User

08/27/19

4 out of 5

"Clean, modern, easy to use"

What do you like best about Heartland Retail? Spring board has a clean format that is easy to use and pleasing to look at. I used spring board at my retail job. Spring board tracks numbers year to year and displays this information in an easy to read way.

AU

Anonymous User

08/27/19

3.5 out of 5

"Easy to use and teach"

What do you like best about Heartland Retail? Ease of logging new information, retrieving old information, and receiving customer support with live chats. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

3.5 out of 5

"Springboard Retail review"

What do you like best about Heartland Retail? Counting in merchandise, adjustments, and transfers is super easy and quick. When you receive the wrong count from vendor, Springboard will make those adjustments on their own.

AU

Anonymous User

08/27/19

3 out of 5

"The transition was very difficult and we were not prepared or informed enough."

What do you like best about Heartland Retail? Springboard is user-friendly and the real-time inventory is very helpful. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

3 out of 5

"Springboard is ok"

What do you like best about Heartland Retail? Reporting, purchase order entry/receiving What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

2 out of 5

"Still struggling with our transition after 4 months"

What do you like best about Heartland Retail? The inventory process is very smooth - runs like a corporate inventory system. Reporting capabilities are numerous What do you dislike about Heartland Retail?

JR

Jessica R

06/10/19

5 out of 5

"Best program for retail stores!"

What do you like best about Heartland Retail? I like how easy it is to create sales in real time to share with my customers. I also love how we are able to keep track of our customers information and give them rewards based on their purchase history.

AU

Anonymous User

05/28/19

4 out of 5

"Overall a great software!"

What do you like best about Heartland Retail? Very intuitive, easy to use for any beginner and also experienced retailer What do you dislike about Heartland Retail?

RH

Raymond H

05/27/19

5 out of 5

""Springboard Retail Review""

What do you like best about Heartland Retail? Springboard's announcing capacity is dynamic - it functions as quick as my mind works. With Springboard I can cut the information any way I need in only seconds. I likewise have been reliably awed by the help group - whenever I have an inquiry, the group is accessible to address my inquiries - and dependably with an inviting and accommodating frame of mind, it just feels truly soothing to realize I have a help group who appears to think about ...

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