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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 101-110 out of 196

AU

Anonymous User

08/27/19

4.5 out of 5

"New user"

What do you like best about Heartland Retail? Springboard was pretty self explanatory for the most part. Anything that went wrong a bubble would pop up and ask if I needed assistance.

FC

Fernando C

08/27/19

4 out of 5

"User friendliness & well rounded"

What do you like best about Heartland Retail? Dashboard, reporting, open API as well as the capability of discussing future developments within the platform What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4 out of 5

"user experience"

What do you like best about Heartland Retail? the simplicity and reporting are helpful What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4 out of 5

"Springboard for a Boutique "

What do you like best about Heartland Retail? It’s very easy to learn and has a straight forward layout. The helpers online are so helpful and respond quickly. What do you dislike about Heartland Retail?

PR

Pedro R

08/27/19

4 out of 5

"Springboard Retail"

What do you like best about Heartland Retail? The thing that I most like in Springboard Retail is it's practicality. It's very simple to manage, find reports and also is trustable in the most reports.

AU

Anonymous User

08/27/19

4 out of 5

"Solution of some problem in the yield management inventory "

What do you like best about Heartland Retail? Springboard is useful to charge the purchase orders and items. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4 out of 5

"Springboard Retail Review"

What do you like best about Heartland Retail? Springboard Retail is one of the most robust POS systems on the market. After working with the company for over two years, we've seen the systems grow exponentially. They have an active customer support team that consistently announces new updates and helps with existing issues.

AU

Anonymous User

08/27/19

4 out of 5

"Intuitive and Easy to Use"

What do you like best about Heartland Retail? Its fairly intuitive and easy to use in retail setting. I like how easy it is to change from return to sale and adding discounts. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4 out of 5

"Sales focused platform that works for a family of stores"

What do you like best about Heartland Retail? It's pretty intuitive, things are where you'd think they'd be, you can use names vs numbers to look for items, and it's it's easy to navigate. I like that you're not overwhelmed with seeing a lot of options at once. When you're selling, you're only seeing your options to sell. When you're searching inventory, you're only seeing those options. I love the daily dashboard, letting me know where I'm at each day, tracking my store's sales by the ...

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KH

Kelsey H

08/27/19

4 out of 5

"EASY TO USE, EASY TO ANALYZE BUSINESS "

What do you like best about Heartland Retail? I like the Springboard Dashboard best. It is a great way to easily get an overview of how the selected time period is going. Getting a snapshot on one page that is easy to use on your phone when you are away from your computer is great.