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8.8

Spot Score

Heartland Retail - POS Software

Heartland Retail Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Heartland Retail Reviews & Ratings

4.3

Very Good

Based on 196 ratings & 196 reviews

Rating Distribution

Excellent

(114)

Very Good

(61)

Good

(14)

Poor

(3)

Terible

(4)

Expert's Review

Heartland Retail, despite some challenges, offers a user-friendly interface and efficient customer checkout processes. Customers appreciate the system's ease in scanning items and processing payments swiftly. Its ability to manage multiple vendors for the same product is a standout feature, particularly beneficial for diverse inventory needs. Although some users ...Read more

Heartland Retail pros and cons

  • Streamlined checkout process, allowing quick and efficient customer transactions.

  • Excellent inventory management capabilities, including easy scanning, tracking, and reporting.

  • User-friendly interface and intuitive design, making it easy to navigate and learn quickly.

  • Robust reporting features providing valuable insights into business performance.

  • Issues with support and system stability after acquisition by Heartland, leading to poor customer experiences.

  • Limited Marketplace options for additional apps and connectors, restricting customization and advanced functionality.

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Showing 91-100 out of 196

EF

Emily F

08/27/19

5 out of 5

"super easy to use and efficient "

What do you like best about Heartland Retail? I like that you can search inventory and see how many of each product are in the store What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

5 out of 5

"Springboard Retail Review"

What do you like best about Heartland Retail? The user interface is extremely user friendly and easy to use. It makes training new employees a lot easier and more efficient.

RQ

Richard Q

08/27/19

4.5 out of 5

"Good experience"

What do you like best about Heartland Retail? Program works well for our usage. Easy to navigate, quick access to help via chat and accessible across different platforms

AU

Anonymous User

08/27/19

4.5 out of 5

"Great experience thus far compared to other systems. My company is in a year of using springboard."

What do you like best about Heartland Retail? Comparisons to last year, in-store replenishment, and analysis options. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4.5 out of 5

"Easy to use"

What do you like best about Heartland Retail? easy to use and intuitive. there are many reports you can create. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4.5 out of 5

"New user"

What do you like best about Heartland Retail? Springboard was pretty self explanatory for the most part. Anything that went wrong a bubble would pop up and ask if I needed assistance.

AU

Anonymous User

08/27/19

4.5 out of 5

"I am a cashier at my retail store and it’s the best program i’ve used i love it"

What do you like best about Heartland Retail? I like that with my old system i could easily get money mistaken but with springboard the cards are always rounded. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4.5 out of 5

"Women's Merchandising Manager"

What do you like best about Heartland Retail? In real time store performance. Clear graphics. Easy reference to last year numbers. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4.5 out of 5

"Women's Merchandising Manager"

What do you like best about Heartland Retail? In real time store performance. Clear graphics. Easy reference to last year numbers. What do you dislike about Heartland Retail?

AU

Anonymous User

08/27/19

4.5 out of 5

"New user"

What do you like best about Heartland Retail? Springboard was pretty self explanatory for the most part. Anything that went wrong a bubble would pop up and ask if I needed assistance.