Heartland Retail Reviews in February 2025: User Ratings, Pros & Cons

"Heartland Retail and lack of basic functionality for business use."

What do you like best about Heartland Retail? I can't really find anything that is in any way an improvement on other products What do you dislike about Heartland Retail?

"Buyer Beware"

What do you like best about Heartland Retail? It used to be a good system til Soringboard sold to Heartland. Now, support is severely poor and the system crashes daily. What do you dislike about Heartland Retail?

"Heartland Retail - easiest system to use!"

What do you like best about Heartland Retail? Heartland Retail makes it extremely easy to check customers out. It is so quick and fast to scan an item and then have a customer pay. You can also easily see the sales from the day, month or past few months extremely easily.

"Heartland payments"

What do you like best about Heartland Retail? the flexibility of platforms and mobile payment acceptance What do you dislike about Heartland Retail?

"Poor Customer Service and Subpar Product"

What do you like best about Heartland Retail? We were sold on leaving Retail Pro so we could integrate our inventory with our web platform. After moving over we have had nothing but problems. We all miss Retail Pro.

"Not a mature POS system, many issues in software and security"

What do you like best about Heartland Retail? Heartland does offer some nice features. I like how it searches for customer and item records along with the open API. Think the ability to run on an iPad or tablet is nice as well.

"Accurate reports and fast payment execution"

What do you like best about Heartland Retail? The tool allows us to manage all card payments and it is now possible for us to process payments quickly. The reports are scaled by day and we can establish a good connection with our accounting department. The tool is very user friendly and the handling is easy.

"Easy to use and does what I want it to."

What do you like best about Heartland Retail? That I can have multiple vendors for one sku. In the book world ordering one title from various sources is very common and this allows me to do just that.

"Okay, but could better."

What do you like best about Heartland Retail? The best part of Springboard is the ability for you to save reports. On top of that, our company has multiple stores and locations, so pulling up reports from different parts of the company is super easy. When it comes to orders as well, I like that you have the option to request transfers. It makes the process very seamless with interaction between stores.

"Very easy to learn and navigate"

What do you like best about Heartland Retail? One of the greatest things about Springboard is that everything is very easy to find and nothing is over complicated when trying to complete an action.