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8.7

Spot Score

Heartland Payroll - Payroll Software

Heartland Payroll Reviews in April 2025: User Ratings, Pros & Cons

Efficient payroll management made easy.

3.8

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Heartland Payroll offers custom pricing plan

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Heartland Payroll Reviews & Ratings

3.8

Very Good

Based on 258 ratings & 120 reviews

Rating Distribution

Excellent

(98)

Very Good

(11)

Good

(6)

Poor

(2)

Terible

(3)

Expert's Review

Heartland Payroll garners praise for its user-friendly platform and standout customer service, making it a strong contender among payroll providers. Many users appreciate the dedicated payroll specialists who offer personalized support, whether resolving issues or navigating payroll intricacies. The ease of online payroll processing and robust reporting tools ...Read more

Heartland Payroll pros and cons

  • The self-service portal is intuitive and easy to navigate, offering features for payroll entry, custom reporting, and data access.

  • Dedicated payroll specialists are knowledgeable, friendly, and responsive, resolving issues efficiently.

  • Payroll automation eliminates the need for manual calculations by handling taxes, deductions, and filings at local, state, and federal levels.

  • Integration with external systems (e.g., time cards, accounting software) streamlines payroll and reporting processes.

  • Onboarding processes can be disorganized and manual, leading to errors and requiring additional oversight.

  • Frequent turnover of payroll representatives affects continuity and consistency for some customers.

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