Heap Reviews in April 2025: User Ratings, Pros & Cons

"Wonderful Heap"

What do you like best about Heap? Being able to get insite on how users are interatcing with out product. What do you dislike about Heap?

"Every feature you need"

What do you like best about Heap? I used to look for different apps in order to keep track of quantitative and qualitative usage data analytics. Heap has proven to be the one tool that combines all my needs; I'm glad that they are constantly widening their offers and providing features that I need so I can not use heap instead of a multitude of different apps.

"Ideal for monitoring usage"

What do you like best about Heap? It allows you to create your own personalised dashboards to analyse data. I use it to understand how my clients are using a specific platform and how I can best support them.

"Product Manager"

What do you like best about Heap? This product is best in class in combining auto-captured events + custom API events. If I need more client-side events, the visual labeling tool is convenient. I don't need to bother a developer to defined these events for me. I can't imagine life without it. Additionally, building reports is so easy and intuitive. I can build reports in less than a minute if I know where to look.

"Heap for Product Managers"

What do you like best about Heap? As a product owner, I've always believed in the "if you build it, you should measure it" approach. We've tried many analytics platforms, but having all your data in one place and giving product managers the tools to create dashboards, funnels, and views of their data is very important.

"Great data driven"

What do you like best about Heap? Easy to use, lots of way to get data, easy to connect with other platforms What do you dislike about Heap?

"Heap is a great tool to track your users actions on the webpage"

What do you like best about Heap? the integration with snowflake, it is very helpful to send all events with a click. What do you dislike about Heap?

"Easy to use and find lots of valuable information"

What do you like best about Heap? I like that I'm able to use filters to segment data based on what info I am looking for What do you dislike about Heap?

"Great experience creating dashoards"

What do you like best about Heap? Lots of different types of charts and options makes everything easier, and also the suggestions or the auto-select on the chart type when you filter or add your data

"Great tool for insights into your users"

What do you like best about Heap? I love the ability to see product usage and more in-depth details about your users. This has provided key insight into our users habits and journey throughout the product.