Heap

"A simplified analysis to make decisions and solve contingencies"

What do you like best about Heap? Heap has worked very well for me; I consider it more valuable today than tools like Adobe Analytics. I like the intuitive user interface and dashboard; they make the work of monitoring, analyzing and study of the information we obtain through its functionalities more comfortable and practical. Heap helps us understand how users interact with our platforms, which has helped us define and solve user experience issues. The information we get is easily ...

"It is excellent for obtaining data to improve web resources and provide better user experience"

What do you like best about Heap? In our organization, we prioritized understanding our users, knowing their most executed actions in our applications, the traction obtained in each feature since its launch, getting essential data derived from making business decisions and more. We do it all efficiently in a way we could not have done before without this tool.

"Excellent tool for insights on user and workflow actions and behavior"

What do you like best about Heap? We use Heap and love it! The auto-capture allows for great go-back analytics on things not previously captured. It can be a bit complicated to understand initially but once you get familiar with the platform it becomes an incredibly easy-to-use self-service tool for gathering customer insights.

"DIY Data"

What do you like best about Heap? Love the breadth and depth of the data Heap offers, and how that can be pulled in to Salesforce. This allows my team to better monitor client activity, and get ahead of any issues that could impact a renewal or upsell.

"Easy to use and consistent"

What do you like best about Heap? I was able to jump right in to Heap and start using it. I found it intuitive and easy to work with. It provides the data I need and I can easily export it for other purposes.

"Good tool to collect analytics and user journy"

What do you like best about Heap? light and quick, cusomizable. easy to setup What do you dislike about Heap?

"It's just reliable and very helpful in our decision making"

What do you like best about Heap? The ability to track almost all of user interactions and ease of use of the platform. What do you dislike about Heap?

"The best product analytics tool I've used by far"

What do you like best about Heap? The tool is VERY flexible and allows you to create a wide variety of queries, graphs and searches. Unlike other tools (Gainsight, churnzero, looker, google analytic products), you have full control of what you want to query and how it will be displayed

"What a heap of data"

What do you like best about Heap? We previously used DataDog to understand user behavior and system behavior of our applications, but the introduction of Heap has made the product teams life tenfold easier to understand our user interactions and make decisions on which features are helpful, what customers like and the pain points of the application. Viewing historical actions for undefined events is a significant benefit for our organization.

"This is a great tool. We can get a lot of things done without actually having the need to do much."

What do you like best about Heap? I experienced creating a dashboard and it was butter smooth experience. Great experience and easy to understand intuitive bugless functionality