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Heap - Product Analytics Software

Heap Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 31-40 out of 1083

LV

Lucas V

08/21/23

5 out of 5

"Heap for B2B app usage"

What do you like best about Heap? Simple to use and graphs are easy to share. What do you dislike about Heap?

LV

Lucas V

08/21/23

5 out of 5

"Heap for B2B app usage"

What do you like best about Heap? Simple to use and graphs are easy to share. What do you dislike about Heap?

MG

Marina G

08/18/23

4.5 out of 5

"Quick and easy to use, great support, great insights."

What do you like best about Heap? Once you integrate Heap into your platform, it will start giving you immediate feedback and storing the data since that very first moment without you having to do anything else. Heap's support, education and community teams are amazing and will quickly help you out get the information that you need.

AU

Anonymous User

08/04/23

4.5 out of 5

"More Insightful, Customizable Alternative to GA4"

What do you like best about Heap? Visual labeling, historical data is tracked from the onset, session replays, and complete customizability. What do you dislike about Heap?

RB

Rory B

07/31/23

4.5 out of 5

"Automatic tracking with simple report generation"

What do you like best about Heap? Everything tracking retrospectively. Just deploy features and then come back and generate reports. What do you dislike about Heap?

AU

Anonymous User

07/05/23

4.5 out of 5

"A solid analytics platform that's easy to setup and configure"

What do you like best about Heap? Collecting data is straightforward and I really like the ability to combine events. The charts are easy to set up and have a perfect amount of configuration. The visualizations are easy to understand.

KV

Kathy V

06/26/23

4.5 out of 5

"The Fastest Product Analysis Software"

What do you like best about Heap? Heap is so simple. It makes it really easy to get up and running with our reports without the extra development time required with other technologies, which can complicate and slow down product innovation by requiring the integration of analytics tools to bring data insights into the process. In addition, there are many options available with Heap, and I appreciate how well they keep users informed of new features or important updates through clear ...

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MK

Marta K

06/13/23

4.5 out of 5

"Straightforward event tagging, but slightly complex set-up for hybrid apps"

What do you like best about Heap? - Straightforward event tagging and editing based on direct interactions with the app. - Almost self-explanatory way to create user segments.

HB

Haydin B

03/08/23

4 out of 5

"Full Featured Addition to Any Marketing Team's Suite of Analytics"

What do you like best about Heap? I like Heaps's suite of features the best. All of which are quite robust. Their implementation of funnels is by far the best along with the ability to simultaneously view and define events on your analyzed web pages. Lastly, the snapshot feature is wonderful and I can imagine a lot of use cases for it.

RT

Rachel T

03/01/23

4 out of 5

"Heap provides valuable insights"

What do you like best about Heap? Heap provides us with really valuable product insights. Once your events and analyses are set up it's really easy to track them and the UI is nice and simple. The ability to create custom dashboards is great, and the data quiz is a really cool feature!