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Heap - Product Analytics Software

Heap Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 201-210 out of 1083

AU

Anonymous User

07/19/22

3.5 out of 5

"Analytics made easy"

What do you like best about Heap? I like how easy it is for the dev teams to integrate Heap Analytics into our product flow What do you dislike about Heap?

MG

Mark G

07/15/22

4 out of 5

"My Google Data Studio Replacement"

What do you like best about Heap? The functionality to quickly create and manipulate dashboards is a game changer. What do you dislike about Heap?

AU

Anonymous User

07/14/22

5 out of 5

"As a user, it is quick and easy to use"

What do you like best about Heap? I like the different dashboards and the ability to click in to view more. What do you dislike about Heap?

AU

Anonymous User

07/14/22

5 out of 5

"Very helpful in tracking engagement and user analytics at our stage!"

What do you like best about Heap? I love the ability to easily build custom reports. I'm on the CS side so don't have a whole lot of technical abilities in this space typically. I love being able to see segments of users exactly how I'd like to without relying on others at our company.

JG

Julieta G

07/14/22

5 out of 5

"Very useful analytics tool"

What do you like best about Heap? Having access to data from other platforms that we are using within our organization, thanks to all the integrations they have!

JC

Justin C

07/14/22

5 out of 5

"All the data points at my fingertips!"

What do you like best about Heap? Having such a large amount of data sets to pull from. What do you dislike about Heap?

AU

Anonymous User

07/14/22

5 out of 5

"Great for funnel analysis"

What do you like best about Heap? The ability for you to custom events/properties and having nice dashboards/reports to show meaningful data What do you dislike about Heap?

AU

Anonymous User

07/14/22

5 out of 5

"Awesome Product Analytics Tool"

What do you like best about Heap? I dont have to bother my ENG team and I love live tracking to setup events. What do you dislike about Heap?

ED

Eduardo D

07/14/22

5 out of 5

"Multiple channels and detailed user behavior"

What do you like best about Heap? Their dashboards are easy to use and provide valuable data due to autocapture. Aditionally it allows the implementation of events with personalized parameters.

AU

Anonymous User

07/14/22

4.5 out of 5

"Heap has been instrumental in getting the full view of all our analytics."

What do you like best about Heap? Heap tells me everything I need to know: conversions, traffic, and channel performance in a digestible way. What do you dislike about Heap?