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Heap - Product Analytics Software

Heap Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 181-190 out of 1083

AU

Anonymous User

07/21/22

4 out of 5

"Never feel like we're missing out on capturing data."

What do you like best about Heap? Heap is incredibly intuitive to create trackable events and provides website metrics instantly without need for development work. Most trackable events also work retroactively, so I never feel like we're missing out on capturing data.

BL

Benjamin L

07/21/22

4 out of 5

"Product Manager"

What do you like best about Heap? What I like the most is the easy integration with our system. I like the fact that we can use a lot of different data to get interesting metrics and KPIs in a heartbeat.

AU

Anonymous User

07/21/22

4 out of 5

"Quick & easy"

What do you like best about Heap? Good for quick reporting. Event picker is helpful. What do you dislike about Heap?

AU

Anonymous User

07/21/22

3.5 out of 5

"Heap is a good tool for website click and event analytics."

What do you like best about Heap? Heap has an easy-to-create report process. It guides through with good options for segmenting, filtering, to quickly retrieve data/visualize.

AU

Anonymous User

07/21/22

3.5 out of 5

"Great learning material"

What do you like best about Heap? I like the neat UI and the visual labeling feature. I also like that Heap has Heap University which contains learning material.

AU

Anonymous User

07/21/22

3.5 out of 5

"Great for historical comparisons of data and troubleshooting"

What do you like best about Heap? I like the ability to track historical analytics in order to see how our users are moving or "funnelling" through our software. With tools like Google Analytics we are limited to defining flows on the day we think to implement them.

AU

Anonymous User

07/21/22

3.5 out of 5

"Heap is a good tool for website click and event analytics."

What do you like best about Heap? Heap has an easy-to-create report process. It guides through with good options for segmenting, filtering, to quickly retrieve data/visualize.

AU

Anonymous User

07/21/22

3.5 out of 5

"Great learning material"

What do you like best about Heap? I like the neat UI and the visual labeling feature. I also like that Heap has Heap University which contains learning material.

AU

Anonymous User

07/21/22

3.5 out of 5

"Great for historical comparisons of data and troubleshooting"

What do you like best about Heap? I like the ability to track historical analytics in order to see how our users are moving or "funnelling" through our software. With tools like Google Analytics we are limited to defining flows on the day we think to implement them.

AU

Anonymous User

07/20/22

3.5 out of 5

"Heap - Review"

What do you like best about Heap? The ability to customize for data needed What do you dislike about Heap?