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Heap - Product Analytics Software

Heap Reviews in April 2025: User Ratings, Pros & Cons

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4.5

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Heap Reviews & Ratings

4.5

Very Good

Based on 664 ratings & 1083 reviews

Rating Distribution

Excellent

(665)

Very Good

(361)

Good

(45)

Poor

(6)

Terible

(6)

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Showing 141-150 out of 1083

AU

Anonymous User

10/06/22

4 out of 5

"Product Manager"

What do you like best about Heap? It's easy to set up reports and copy the URL What do you dislike about Heap?

AU

Anonymous User

10/06/22

4 out of 5

"Great analytics tool"

What do you like best about Heap? Clear user interface and great flexibility. What do you dislike about Heap?

AU

Anonymous User

10/06/22

4 out of 5

"Helpful Tool for Non-Technical Experts"

What do you like best about Heap? I appreciate that Heap makes it easy to visualize data without needing to write queries. What do you dislike about Heap?

AU

Anonymous User

10/06/22

4 out of 5

"The power of Heap"

What do you like best about Heap? The auto-tagging and flexibility to create personal and public elements is very helpful. What do you dislike about Heap?

AU

Anonymous User

10/06/22

4 out of 5

"Easy to use"

What do you like best about Heap? It's very easy to use. You can do analysis at the speed of light. Their integrations help enrich engagement data in other platforms as well.

HM

Haley M

10/06/22

4 out of 5

"Steep learning curve but great insights"

What do you like best about Heap? The ability to dig into insights and see precisely where specific pages are receiving traffic from & what people are engaging with on those pages.

AU

Anonymous User

10/06/22

4 out of 5

"Heap is great for large scale customer data"

What do you like best about Heap? We use both Fullstory and Heap, but we use Heap because it makes it much easier for us to track large-scale customer trends

AZ

Amy Z

10/06/22

4 out of 5

"Review For Heap"

What do you like best about Heap? I love how responsive the support team is and really appreciate the 1:1 demos for new features. I also find the reports easy to build.

AK

Aida K

10/06/22

3.5 out of 5

"Live data feed is the best part of Heap"

What do you like best about Heap? As I mentioned, Live Data Feed is the best part; this way, I can ensure that the event I create is correct. Also is very helpful in understanding user flow, and query pageviews table.

AU

Anonymous User

10/06/22

3.5 out of 5

"An extremely powerful tool that does its very best to make dense information easy to consume."

What do you like best about Heap? I love how flexible the tool is, it works for a variety of different research needs. It also has the ability to compare and contrast things which is helpful when thinking about problems from an A/B lens.