Heap

"Seamless visibility through Tableau and Heap"

What do you like best about Heap? Heap is helping us understand a deeper analysis of the website without much effort to create a roadmap for future changes. It helps validate the data

"Flexible tool, great analytics"

What do you like best about Heap? Flexible analysis of any product event by anyone What do you dislike about Heap?

"Heap was instrumental in figuring out customer pain points during our UX/UI revamp."

What do you like best about Heap? Heap was extremely simple to set up. It required minimum setup from our dev team. Once I had the events and properties in place, I was able to seamlessly create dashboards to keep track of a user's journey. The icing on the cake was seeing a video of a user performing actions on our platform. It gives us a direct look into seeing where a customer struggled and faced friction. This was instrumental in our new UX/UI revamp project.

"Great platform, good UX and very helpful team"

What do you like best about Heap? Team is always available to help. It's the best platform for marketeers as you can retrospectively apply events and tracking and it will have all past data versus GA where tracking only begins after implementing a change

"I highly recommend this tool to get web analytics"

What do you like best about Heap? It makes retrieving quick insights really easy, it connects to Redshift and S3 very simply, allowing me to digest large datasets in a different enviroment for lightining fast internal user dashboard experiences. Heap Support provides an excellent service that is quick, personalized and full of screenshots and relevant links.

"Very useful and insightful tool"

What do you like best about Heap? Ease of implementation and usage. Data is very useful for business decisions. Customer support has been on point. What do you dislike about Heap?

"Great analytic for Saas"

What do you like best about Heap? ease of use and customer care we got from heap What do you dislike about Heap?

"A very user friendly product"

What do you like best about Heap? I love how Heap can provide so many insights and when you think it has all the features, there is something new introduced in Beta and we get the first opportunity to use it! Also, it is very user friendly. It has amazing customer support and love that it can integrate with other tools like Medallia etc.

"10/10 Would Recommend"

What do you like best about Heap? The best part about Heap is that it auto-captures everything, and you just have to go in and define it. I mainly use the Event Visualizer to define my events, and it's pretty easy to set up basic flows. There are obviously a lot of complex ways to use it, but it's pretty simple to get started out of the box.

"Heap for B2B app usage"

What do you like best about Heap? Simple to use and graphs are easy to share. What do you dislike about Heap?