HCL Digital Experience Reviews in March 2025: User Ratings, Pros & Cons

excellent producvt

What do you like best? teh digital workflow and decision management along with case management What do you dislike? upgrade life cycle , deprecated featiure needs reqwork and requires effort on client side. What problems are you solving with the product? What benefits have you realized? business flows with autonmated workflow system

Good and stable product, need imporovement on WCM side

What do you like best? Stability and IBM support. The transactional management and the plug and play feature of portlets. The out of the box security features What do you dislike? WCM is far behind than industry competitor. and recently WebSphere Portal being offloaded by IBM has an huge impact on our customer's confiedence. They are now looking ways for alternate platform What problems are you solving with the product? What benefits have you realized? Providing enterprise ...

user experience improvement

What do you like best? Ux aspect of the tool is good but more can be done my adding cognitive features What do you dislike? some of the features don't come out clearly especially in an omni channel scanario Recommendations to others considering the product: yes to other banking cleints What problems are you solving with the product? What benefits have you realized? as a marketing mcampaign manager i was able to effectively increase the potential customer tranffic to bank ...

Sr. Database Analyst

What do you like best? The Digital Experience Manager maps to the bank requirement What do you dislike? I did not involved directly with the product of Digital experience Manager . Our team of Bank financial department may use it in future. What problems are you solving with the product? What benefits have you realized? Banking

great ibm product

What do you like best? reliable,low maintenance, the product is easy to use, meet bank direction and this is a new digital transformation the bank would like to implement What do you dislike? i am not part of the testing team, there is another dedicated team involved in bank for this product Recommendations to others considering the product: yes What problems are you solving with the product? What benefits have you realized? market trend

Works

What do you like best? Serves the purpose it needs to within the company What do you dislike? I have a hard time navigating it but it may just take time getting used to What problems are you solving with the product? What benefits have you realized? I am solving internal work issues with work flow and productivity

Very efficient content manager, one of the best in market so far.

What do you like best? Very efficient in handling the data for large customer base projects. Deliver content to specific audiences via a high level of personalization and through a wide variety of channels What do you dislike? Memory issues with large amount of data. It doesn't have the capability to support PDF streams. What problems are you solving with the product? What benefits have you realized? It is majorly used for technical documents and keeping it available for ...