HCL Digital Experience Reviews in March 2025: User Ratings, Pros & Cons

Websphere Portal + WCM evolves in to HCL Digital Experience

What do you like best? HCL Digital Experience handles all of your enterprise content management needs. It's strength is that it leverages Java and therefore is a great fit for a team that includes Java developers. Naturally it also supports single page applications and modern responsive frameworks. What do you dislike? Upgrades can be complicated and online documentation is hard to find. Training is also hard to find, meaning that you will want experienced HCL DX administrators in ...

Great when it works

What do you like best? The ability for us to quickly assess a vast library of media quickly is a fantastic, and the ability to have multiple search types. What do you dislike? The search feature is quite finicky, and does not allow for wild card style searches Ie file number is 00023 you are not able to just type 23 Recommendations to others considering the product: Ensure you have a complete understanding of limitations for searches What problems are you solving with the ...

IBM digital experience manager

What do you like best? IBM's Digital Experience Manager platform empowers you to create, manage and deliver engaging omnichannel digital customer experiences to virtually all audiences with responsive content, targeted offers and consistent branding across channels (web, mobile, and hybrid mobile/web applications) What do you dislike? I have just started using since few months, so far it looks good. What problems are you solving with the product? What benefits have you realized? ...

IBM digital experience manager

What do you like best? Bring in powerful, flexible tools that allow business users to easily manage and create better content What do you dislike? Not know at this time , I have not used very rigorously. Recommendations to others considering the product: recommended to other users What problems are you solving with the product? What benefits have you realized? It help business user to create communication they wants to do with users, it does not require technical or IT ...

Easy Work

What do you like best? It's a super-powerful platform that empowers users to build rich experiences right out of the box, but also provides deep customizability for those users that want to dive deeper What do you dislike? It's far behind than industry competitor. and recently WebSphere Portal being offloaded by IBM has an huge impact on our customer's confiedence. Recommendations to others considering the product: Absolutely! What problems are you solving with the product? ...

Great Product. My former Employer used it!

What do you like best? My former employer used it to startup his business. They were building logistics business and I came across the website. Did some research and propose it to my employer. They are still using it to this day. What do you dislike? I never heard anything negative about the product. What problems are you solving with the product? What benefits have you realized? Shipping logistics and promoting product.

Void attempt but missing functionality

What do you like best? The GUI is well layed out and appears to have what is needed What do you dislike? Integration across multiple domains has been a challenge What problems are you solving with the product? What benefits have you realized? Looking to improve UX and cross channel collaboration

IBM Digitial Experience Manager

What do you like best? I love that it gives the user full control to fully customize the digital experience for its customers. it is also extremely easy to use. What do you dislike? I do not appreciate the fact that certifications expire. What problems are you solving with the product? What benefits have you realized? it is helping us showcase our offerings to our customer thereby increasing sales.

Ability to Target Offers!!!!

What do you like best? IBM Digital Experience Manager is excellent. It allows you to manage content and free up staffing resources. It is very flexible. Catalog filtering is definitely my favorite feature because it helps me to filter and show only those products that the customer engages with. . What do you dislike? I really can’t find anything to dislike about IBM Digital Experience Manager. If I had to name something it would be that the product is a little outdated but ...

IBM digital experience manager makes my work like easy

What do you like best? User friendly platform to create and manage customer accounts What do you dislike? The implementation of IBM Digital Experience is expensive and time consuming What problems are you solving with the product? What benefits have you realized? Implementation, Maintenance or other IT support System Administrator