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BenchmarkONE (formerly known as Hatchbuck) has garnered widespread praise for its robust features, affordability, and user-friendly interface, making it a go-to solution for small to mid-sized businesses looking to improve their customer relationship management (CRM) and marketing efforts. The platform seamlessly combines email marketing, sales pipeline ...Read more
Combines marketing automation, CRM, and lead management into a single platform, eliminating the need for multiple software solutions.
Easy to use and intuitive, even for beginners with limited technical knowledge; onboarding and training users is straightforward.
Affordable compared to competitors, offering great value for small businesses.
A wide variety of features, such as email marketing, drip campaigns, automated follow-up, lead scoring, and customizable forms.
No mobile app currently available, limiting on-the-go accessibility for users.
Customer support hours are restricted, and some users experience delays in receiving urgent assistance.
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Showing 81-90 out of 248
AF
Amy F
08/30/19
Centralized hub for storing contact info
What do you like best? Much more efficient than the previous platform we were using. I like the contact score and filtering options that are available to segment our contacts. It allows us to create personalized communication. I am a big fan of the user interface and the way that the platform operates. It is really easy to use and onboard additional team members. The support and check ins that we have received from the team at Hatchbuck has also been really great! What do you dislike? ...
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UI
User in Telecommunications
08/28/19
Not that great...
What do you like best? It's better than MailChimp for email campaigns. What do you dislike? Absolutely zero redundancy plan in place. It took Hatchbuck two or three days to be fully up and running again when their network went down. Tool is NOT a good use for a CRM and requires way too many clicks to get to your end goal. What problems are you solving with the product? What benefits have you realized? Mass email communication, but hardly. Most end up in people's Spam/Junk ...
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05/02/19
Great Marketing Automation CRM
What do you like best? It's got all the marketing automation features of larger suites like Hubspot, Marketo, but at prices small businesses can actually afford. It's a CRM at heart, which is nice because so often businesses have to piece together their customer's perspective from many different systems. Integrates well, easy to use, very adaptable, great partner program, great support. As a small business consultant I've been looking for something like this. It's great for my clients, ...
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SK
Sara K
05/02/19
Great Marketing Automation CRM
What do you like best? It's got all the marketing automation features of larger suites like Hubspot, Marketo, but at prices small businesses can actually afford. It's a CRM at heart, which is nice because so often businesses have to piece together their customer's perspective from many different systems. Integrates well, easy to use, very adaptable, great partner program, great support. As a small business consultant I've been looking for something like this. It's great for my clients, ...
Read more
04/30/19
Straightforward System with No Fluff
What do you like best? It has all the fundamentals of a CRM without all the extra fluff that I don't need or want as a marketer. Since I take it upon myself to continue my eduction for the company, all I need my CRM to be is reliable and intuitive - which is exactly what this system does for our team. What do you dislike? Sometimes it can be a tad bit glitchy. But the team is really quick about fixing issues. Just in the few months that we have used the system, they have continually ...
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ES
Ellen S
04/30/19
Straightforward System with No Fluff
What do you like best? It has all the fundamentals of a CRM without all the extra fluff that I don't need or want as a marketer. Since I take it upon myself to continue my eduction for the company, all I need my CRM to be is reliable and intuitive - which is exactly what this system does for our team. What do you dislike? Sometimes it can be a tad bit glitchy. But the team is really quick about fixing issues. Just in the few months that we have used the system, they have continually ...
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KE
Kaela E
04/26/19
Hatchbuck Is Okay
What do you like best? What I like best about Hatchbuck is the easy user-interface! It has a good dashboard - It's decent for marketing and sales, but not a CRM. It does have a decent amount of email templates to utilize! I also like that you get 2 months of a personal onboarding with a real person, and it's nice to reach out to a human to get help! What do you dislike? I don't like that you can't create landing pages. They have forms you can create, but even those are ridiculously ...
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04/26/19
Hatchbuck Is Okay
What do you like best? What I like best about Hatchbuck is the easy user-interface! It has a good dashboard - It's decent for marketing and sales, but not a CRM. It does have a decent amount of email templates to utilize! I also like that you get 2 months of a personal onboarding with a real person, and it's nice to reach out to a human to get help! What do you dislike? I don't like that you can't create landing pages. They have forms you can create, but even those are ridiculously ...
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AI
Administrator in Education Management
04/25/19
The Ease and Features of High-Dollar CRMs with Low-Dollar Price
What do you like best? The user interface is well thought out meaning finding something is quick. What do you dislike? Forms, especially iframes, when integrating into existing websites, is not great. Need more custom design options: button styles, borderless layouts, fully width (100% rather than a pixel width), etc. What problems are you solving with the product? What benefits have you realized? The biggest was time savings... building landing pages with email followup was ...
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SS
Sarah S
04/25/19
A great asset to our organization
What do you like best? As we work to launch a new software, Hatchbuck has been instrumental in setting up our sales pipelines, assigning leads, and closing deals. Hatchbuck has a great price point and we look forward to seeing our network grow! I highly recommend the software for any organization looking to set up their sales pipeline. What do you dislike? I don't like that we have to manually update leads once someone signs on to our software. It's an extra step that may become ...
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