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BenchmarkONE (formerly known as Hatchbuck) has garnered widespread praise for its robust features, affordability, and user-friendly interface, making it a go-to solution for small to mid-sized businesses looking to improve their customer relationship management (CRM) and marketing efforts. The platform seamlessly combines email marketing, sales pipeline ...Read more
Combines marketing automation, CRM, and lead management into a single platform, eliminating the need for multiple software solutions.
Easy to use and intuitive, even for beginners with limited technical knowledge; onboarding and training users is straightforward.
Affordable compared to competitors, offering great value for small businesses.
A wide variety of features, such as email marketing, drip campaigns, automated follow-up, lead scoring, and customizable forms.
No mobile app currently available, limiting on-the-go accessibility for users.
Customer support hours are restricted, and some users experience delays in receiving urgent assistance.
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KH
Kristin H
04/17/17
EDITED: I WILL NEVER USE THIS SOFTWARE EVER AGAIN
What do you like best? Original: Hatchbuck has all of the features you need. You can create tasks, campaigns, send emails, track results, filter people, and include deals for the salesforce, etc. We have multiple staff that utilize different parts of Hatchbuck for both marketing and sales operations. I really like how you can adjust contact score based on their actions. It really helps identify and qualify leads. Edited: I LIKE NOTHING What do you dislike? Original: The User ...
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03/15/17
Amazing and Simple
What do you like best? Hatchbuck is amazing. With the automation we have literally decreased our noshow rate to less than 10%. My dedicated trainer is patient, informative, and supportive ensuring I am able to efficiently navigate the Hatchbuck system. The change over from our former system to Hatchbuck wasn't as stressful as I made it out to be! Thank you. What do you dislike? There's nothing that I do not like. It exceeds our needs. Recommendations to others considering the ...
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AT
Andreya T
03/15/17
Hatchbuck is awesome
What do you like best? I like that my emails get into clients inbox. What do you dislike? I dislike the name Hatchbuck and hate telling people it. What problems are you solving with the product? What benefits have you realized? The automations, online firms, and tasks keep me organized
AI
Administrator in Marketing and Advertising
03/15/17
Hatchbuck is one of the best investments that our company made this year.
What do you like best? I love the customizable templates for getting email marketing going fast and out of the box. What do you dislike? It is hard to remember all the options. It would be nice to have more step by step video. Recommendations to others considering the product: I strongly recommend this product for companies that want an easy to use powerful email marketing tool. What problems are you solving with the product? What benefits have you realized? We are now ...
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03/15/17
Worth the Money
What do you like best? We run a gym and use a CRM specific for managing our memberships. Our software fell short in offering a good automated solution for email marketing. We were hesitant at first to use to CRMs as it's easy for the data to get out of sync. But, we went with Hatchbuck bc of the strong reviews and affordable price. It's been about 8 months now and we're super happy with our decision. The software is so easy to use and the onboarding process was great. You have access to a ...
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JP
Jeff P
03/15/17
Amazing and Simple
What do you like best? Hatchbuck is amazing. With the automation we have literally decreased our noshow rate to less than 10%. My dedicated trainer is patient, informative, and supportive ensuring I am able to efficiently navigate the Hatchbuck system. The change over from our former system to Hatchbuck wasn't as stressful as I made it out to be! Thank you. What do you dislike? There's nothing that I do not like. It exceeds our needs. Recommendations to others considering ...
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MV
Michael V
03/15/17
Worth the Money
What do you like best? We run a gym and use a CRM specific for managing our memberships. Our software fell short in offering a good automated solution for email marketing. We were hesitant at first to use to CRMs as it's easy for the data to get out of sync. But, we went with Hatchbuck bc of the strong reviews and affordable price. It's been about 8 months now and we're super happy with our decision. The software is so easy to use and the onboarding process was great. You have access to ...
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HW
Hannah W
01/29/17
Great CRM
What do you like best? Hatchbuck is a solid marketing and sales CRM that is well-designed and easy to use. It's great if you're looking for a way to set up funnels and track your marketing and sales efforts. The reports are very convenient as well. Another big plus: No setup/training fees, and they integrate with Zapier, meaning that you can connect Hatchbuck to many other apps. It was simple to learn and easy to get started right away. Plus, they have an awesome team ready to ...
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01/29/17
Great CRM
What do you like best? Hatchbuck is a solid marketing and sales CRM that is well-designed and easy to use. It's great if you're looking for a way to set up funnels and track your marketing and sales efforts. The reports are very convenient as well. Another big plus: No setup/training fees, and they integrate with Zapier, meaning that you can connect Hatchbuck to many other apps. It was simple to learn and easy to get started right away. Plus, they have an awesome team ready to help ...
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12/22/16
Wow!
What do you like best? As a small business, we needed a CRM that would pull its weight and not kill us financially. I reviewed multiple options. Hatchbuck replaces MailChimp, allows for creation and development of sophisticated email campaigns, is (apparently limitlessly customizable, and their onboarding and client service is exceptional (I changed our onboarding and stole from them, shamelessly. I cannot say enough about how pleased I am. What do you dislike? That I internally can't ...
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