Hatchbuck Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO BenchmarkONE

Gets the job done

What do you like best? the lead generation is perfect for what we need What do you dislike? some of the builder forms are not as intuitive as they could be Recommendations to others considering the product: really helpful for lead generation purposes, but not the best in design or functionality What problems are you solving with the product? What benefits have you realized? we send out quarterly emails to clients and potential clients, and we've also engaged clients ...

Not cheap but easy to use

What do you like best? Easy to use and the whole team can work with it What do you dislike? It's pretty pricey if you have more than a few people to email What problems are you solving with the product? What benefits have you realized? Mass communication is super easy and quick

A user-friendly tool for powerful management

PROS & CONS What are the best aspects of this product? Thanks to Hatchbuck, you can use and manage your data at the best of your ability. We love the tagging feature, because it enables us to segment data quickly, and it automates actions we used to perform manually. It is also rich with emailing options, meaning you have all sorts of templates and sending options. We had good software in the past, but we never got hands around something so quickly. Maybe it is because of their time ...

So far so good

What do you like best? Hatchbuck's user interface is very intuitive and easy to use. The email, campaign, and landing page templates are great. Having the ability to customize them to my liking is beneficial as well. What do you dislike? I would like to see more powerful segmentation/conditional emailing capabilities. What problems are you solving with the product? What benefits have you realized? Hatchbuck is a very affordable option for our MA and CRM needs. We have ...

A flying start!

PROS & CONS What are the best aspects of this product? I think it is a helpful and reliable tool, both for on-boarding and selling. The system can overall be described as intuitive, meaning that you won’t have to waste time on on-boarding and you could focus on issues of strategic importance to your company. I was afraid to face a complex system, but luckily that was not the case. Simplicity means the world in my job, and I appreciate the clean design that made it possible for me. ...

Good CRM+Marketing automation solution for small businesses

What do you like best? Hatchbuck is very intuitive and easy to use. Set up was quick and painless. Hatchbuck's customer service team is amazing, especially helping us make the transition from Salesforce to Hatchbuck. I appreciated the onboarding assistance as we imported data from Salesforce. I like that you can see a contact's activity easily in each record as well as a running activity dashboard on the side. The marketing automation functionality is great and easy to set up. What do ...

Good CRM+Marketing automation solution for small businesses

What do you like best? Hatchbuck is very intuitive and easy to use. Set up was quick and painless. Hatchbuck's customer service team is amazing, especially helping us make the transition from Salesforce to Hatchbuck. I appreciated the onboarding assistance as we imported data from Salesforce. I like that you can see a contact's activity easily in each record as well as a running activity dashboard on the side. The marketing automation functionality is great and easy to set up. What do ...

Great Service, Great Product!

What do you like best? Their onboarding and support team is amazing! I knew I would need a little extra hand-holding at the beginning and they have exceeded expectations. What do you dislike? The only dislike would be the personalization of emails. If you add {Contact Name} for example, you can not see that the field has been filled in correctly in the test email and on the contact page. You do receive confirmation when a contact replies and you are able to see your initial email in ...

Great Service, Great Product!

What do you like best? Their onboarding and support team is amazing! I knew I would need a little extra hand-holding at the beginning and they have exceeded expectations. What do you dislike? The only dislike would be the personalization of emails. If you add {Contact Name} for example, you can not see that the field has been filled in correctly in the test email and on the contact page. You do receive confirmation when a contact replies and you are able to see your initial email ...

Finally solved our problem

What do you like best? Ability to easily send and track emails What do you dislike? using Safari doesn't allow all features What problems are you solving with the product? What benefits have you realized? We rely on email marketing for your business and have for 5 years, since we opened. We've used Salesforce, but their system never worked the way we'd wanted. We just emailed directly through our emerald client because salesforce required so much fluff and cumbersome fields ...