Hatchbuck Reviews in April 2025: User Ratings, Pros & Cons

MIGRATED TO BenchmarkONE

Great CRM and Support!

What do you like best? CRM, email campaigns, and very easy to use. Very fluid. What do you dislike? Nothing - it's great! I really don't have a bad thing to say about this. Recommendations to others considering the product: take of advantage of training and support. What problems are you solving with the product? What benefits have you realized? CRM, email drip campaigns, ease of use.

Great CRM software, super service!

What do you like best? Everything works like you promise, and the service (help desk) is 100% responsive. What do you dislike? Whenever I fill in the city and state in the data section of contacts (especially St Louis and MO) it takes forever for it to fill in. Well over a minute, more like 90 secs. Recommendations to others considering the product: would recommend and Have! What problems are you solving with the product? What benefits have you realized? E newsletter ...

Ease of Use

What do you like best? The system is very easy to use for what I do. (Email templates, contact management) I also appreciate their willingness to help with questions and concerns. What do you dislike? There is nothing I can think of at this time. Recommendations to others considering the product: Take advantage of the webinars. Dont be afraid to ask questions. They are a great support when needed. What problems are you solving with the product? What benefits have you ...

Hatchbuck is a very helpful system, piece of cake even for savvy users

PROS & CONS What are the best aspects of this product? They’ve just begun, and they’re already taking the wheel! There is an amazing drag-and-drop email template, especially for beginners learning to create beautiful and functional emails. I like the simplicity of involving contacts, either by tagging or sorting those you want to be in your campaign. To make things even better, there is a Partner Success Manager that takes no more than an hour to solve problems or to give explanations. ...

Very easy to use

What do you like best? Hatchbuck is incredibly easy to use. It's intuitive enough that I could figure out how to use it without a tutorial. What do you dislike? The email templates can be a little sticky to work with, but no more so than with other marketing automation platforms. Recommendations to others considering the product: Hatchbuck is a perfect tool for a small company. It's affordable and very easy to use and maintain with no support. What problems are you ...

great experience working with hatchback

What do you like best? easy to use platform for marketing automation - i like that when i need support is fast and easy over email What do you dislike? their flexibility with the pricing plans offered is not the greatest for me personally Recommendations to others considering the product: more flexible plans for startups - i know other platforms that are cheaper for startups --i just didn't want to change again to another platform b/c of the learning curve What problems ...

Excellent

What do you like best? How simple sending an email that looks like a real email from my personal account. What do you dislike? How many options there are for going through each different category. What problems are you solving with the product? What benefits have you realized? We enjoy sending emails that look like personalized emails that do not look like templates. A benefit is that we are able to track and see who has done what.

Quality product with great training and outstanding support

What do you like best? Ease of use and very good online tutorials What do you dislike? Some navigation issues and also some issues when we have multiple contact entries Recommendations to others considering the product: Ask questions when you get stuck - Hatchbuck has the answers - great product What problems are you solving with the product? What benefits have you realized? Building email campaigns that are education-oriented

Easy CRM & automated marketing system for small business

What do you like best? It is easy to use and scale to a small business. What do you dislike? CRM is not terribly robust. We have alot of information to keep and it's a bit cumbersome to build out. What problems are you solving with the product? What benefits have you realized? keeping in touch with leads. We have a long sales cycle so it's important to email frequent updates about our product, etc.

Good

What do you like best? Support is excellent, that is all, nothing else What do you dislike? Quirky trying to save, file, and find drafts What problems are you solving with the product? What benefits have you realized? Consistent communication with email list