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BenchmarkONE (formerly known as Hatchbuck) has garnered widespread praise for its robust features, affordability, and user-friendly interface, making it a go-to solution for small to mid-sized businesses looking to improve their customer relationship management (CRM) and marketing efforts. The platform seamlessly combines email marketing, sales pipeline ...Read more
Combines marketing automation, CRM, and lead management into a single platform, eliminating the need for multiple software solutions.
Easy to use and intuitive, even for beginners with limited technical knowledge; onboarding and training users is straightforward.
Affordable compared to competitors, offering great value for small businesses.
A wide variety of features, such as email marketing, drip campaigns, automated follow-up, lead scoring, and customizable forms.
No mobile app currently available, limiting on-the-go accessibility for users.
Customer support hours are restricted, and some users experience delays in receiving urgent assistance.
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Showing 91-100 out of 248
04/25/19
All in all a good starter email platform
What do you like best? It's easy to get started and to implement. You don't have a lot of experience building email templates or campaigns and their support is always willing to help out. Their onboarding has worked well for all my clients that use Hatchbuck. Additionally, they are not super strict on purchased lists as long as you do some verifications first to make sure you keep the bounce rate down. What do you dislike? Over the years there have been some changes, design and ...
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04/25/19
A great asset to our organization
What do you like best? As we work to launch a new software, Hatchbuck has been instrumental in setting up our sales pipelines, assigning leads, and closing deals. Hatchbuck has a great price point and we look forward to seeing our network grow! I highly recommend the software for any organization looking to set up their sales pipeline. What do you dislike? I don't like that we have to manually update leads once someone signs on to our software. It's an extra step that may become ...
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MW
Michael W
04/25/19
All in all a good starter email platform
What do you like best? It's easy to get started and to implement. You don't have a lot of experience building email templates or campaigns and their support is always willing to help out. Their onboarding has worked well for all my clients that use Hatchbuck. Additionally, they are not super strict on purchased lists as long as you do some verifications first to make sure you keep the bounce rate down. What do you dislike? Over the years there have been some changes, design and ...
Read more
UI
User in Marketing and Advertising
04/25/19
Nice break
What do you like best? I like that it is user friendly as opposed to other CRM/Marketing products we have looked at. What do you dislike? It needs to be company driven NOT just contact driven. While I get that it is easier to market to contacts, not every business is set up to market to individuals. Our primary market is dentist. The dentist IS the company not just the contact. We have to get creative to make it work. What problems are you solving with the product? What ...
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04/23/19
Great Affordable Tool for Marketing Automation
What do you like best? Hatchbuck has plenty of nice features for the spend. While it does not have the full scale of the larger marketing automation systems, it has a great toolbox of automated features for a very affordable price. It is not trying to compete with the large automation systems that cost tens of thousands of dollars, but rather offers a great set of tools at an even better price. What do you dislike? Reporting is slow when crunching for a larger report. If you send a lot ...
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04/23/19
Great CRM/Email Marketing Combination for Small and Medium Businesses
What do you like best? For my clients that want email marketing and do not have a CRM, this is a perfect integrated solution. It's simple to use and additionally allows for the creation and use of forms. Importing and tagging contacts is quick and easy. It is priced very reasonably for small and medium sized businesses to compete with larger companies with larger marketing budgets. The partner support I get is wonderful. What do you dislike? I wish it provided the ability to create ...
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HS
Harriet S
04/23/19
Great CRM/Email Marketing Combination for Small and Medium Businesses
What do you like best? For my clients that want email marketing and do not have a CRM, this is a perfect integrated solution. It's simple to use and additionally allows for the creation and use of forms. Importing and tagging contacts is quick and easy. It is priced very reasonably for small and medium sized businesses to compete with larger companies with larger marketing budgets. The partner support I get is wonderful. What do you dislike? I wish it provided the ability to create ...
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AI
Administrator in Human Resources
04/23/19
Bringing Recruiting out of the Dark Ages
What do you like best? The automation of campaigns and email interaction scoring has given us invaluable insights What do you dislike? The campaign numbers and email template numbers sometimes don't match the reports What problems are you solving with the product? What benefits have you realized? Fighting with clunky mail merge was exhausting, smart mass email and campaign building with forms to create call to action. Great sales tool
AI
Agency in Marketing and Advertising
04/23/19
Hatchbuck has helped my clients greatly!
What do you like best? Hatchbuck is easy to use and solves many problems our clients were having. It offers a great system for automated marketing and a CRM system that is customizable to your specific needs. What do you dislike? The set up does take some time, especially the first time you use it. Like anything, there is a learning curve. What problems are you solving with the product? What benefits have you realized? Our clients are able to consistently communicate with ...
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AI
Administrator in Non-Profit Organization Management
04/23/19
Great Affordable Tool for Marketing Automation
What do you like best? Hatchbuck has plenty of nice features for the spend. While it does not have the full scale of the larger marketing automation systems, it has a great toolbox of automated features for a very affordable price. It is not trying to compete with the large automation systems that cost tens of thousands of dollars, but rather offers a great set of tools at an even better price. What do you dislike? Reporting is slow when crunching for a larger report. If you send a ...
Read more
