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BenchmarkONE (formerly known as Hatchbuck) has garnered widespread praise for its robust features, affordability, and user-friendly interface, making it a go-to solution for small to mid-sized businesses looking to improve their customer relationship management (CRM) and marketing efforts. The platform seamlessly combines email marketing, sales pipeline ...Read more
Combines marketing automation, CRM, and lead management into a single platform, eliminating the need for multiple software solutions.
Easy to use and intuitive, even for beginners with limited technical knowledge; onboarding and training users is straightforward.
Affordable compared to competitors, offering great value for small businesses.
A wide variety of features, such as email marketing, drip campaigns, automated follow-up, lead scoring, and customizable forms.
No mobile app currently available, limiting on-the-go accessibility for users.
Customer support hours are restricted, and some users experience delays in receiving urgent assistance.
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GF
Greg F
11/16/23
"BenchmarkONE is an awesome tool for businesses! Highly Recommend!!"
What do you like best about BenchmarkONE? I have used Hatchbuck (now BenchmarkONE) for 7+ years. The tool has everything you need for email marketing, CRM, sales pipeline management and more. As compared to other companies out there with similar capabilities, their value is incredible! What do you dislike about BenchmarkONE? Can't say much that I dislike. I think this system rocks! Recommendations to others considering BenchmarkONE: BenchmarkOne is an awesome tool. It has a lot of "pack" to ...
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AE
Angelika E
07/14/22
"BenchmarkONE – A Sharp Marketing Tool"
What do you like best about BenchmarkONE? The notification feature of this platform is accurate and fast. The customer support system is responsive as compared to other applications. E-mails can be put by drag and drop feature which is easy to use. It is quite affordable for many users. It attracts many users’ by offering rich features. for the users as it cost low and offers all the new and updated features in a single place with just one click. What do you dislike about BenchmarkONE? It ...
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RC
Rhonda C
02/24/22
"Review of an administrative administrator of BM1"
What do you like best about BenchmarkONE? The sorting and ability to personalize your columns on your views. The filters are pretty thorough and aids in retrieving the right information that you are looking for. What do you dislike about BenchmarkONE? not being able to do any adhoc reports in the software Recommendations to others considering BenchmarkONE: If you are looking for a place to hold all your contacts, companies, contracts, deals and stats, BenchmarkOne will work for you. If you ...
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Skye S
02/17/22
"Awesome Customer Service"
What do you like best about BenchmarkONE? As a brand new BenchmarkOne user, I came in with a lot of questions. The team has been fantastic in working with me and meeting my, and our company's needs. What do you dislike about BenchmarkONE? The service is not cheap; however, it has met our marketing needs thoroughly! What problems is BenchmarkONE solving and how is that benefiting you? Benchmark has allowed us to keep our clients and prospects organized, as well as reach out to a large number ...
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TN
Trish N
11/11/21
"A great tool to organize clients, potential clients and donors."
What do you like best about BenchmarkONE? We have only had BMO for three weeks. We have just started to see all it can do for our small non-profit. We have yet to integrate any of our other software programs such as Quickbooks etc. What do you dislike about BenchmarkONE? Everything is tailored for sales and potential sales that someone can make. What problems is BenchmarkONE solving and how is that benefiting you? Collecting all of our donors across the years and having everything in one ...
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E
Evan
10/31/21
I am confident that selling my product would be easy using Hatchbuck.
PROS: At first, I was quite sceptical about trying out Hatchbuck because I wasn’t sure of what it does and how it can help my business grow. But then I decided to take advantage of the free trial to see how things work. The product comes with a smart-looking dashboard that helps you plan and execute things smoothly. Hatchbuck creates a personal profile for each client so you can easily monitor their activities whenever they come and check out your e-commerce site. You can easily send bulk ...
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A
Autumn
08/16/21
This is one of the most affordable and results-oriented CRM programs in the market.
PROS: It's so easy to learn and adapt to this new program. I can do so many things in just one sitting, which makes me more effective in my job. Simple tasks such as sending e-mails, reminders, and promotions can be done efficiently. There are so many things that Hatchbuck can offer that will give your business a boost in sales and marketing. CONS: The people behind Hatchbuck needs to take matters more seriously. Many users are not satisfied with their level of customer service. It’s pretty ...
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S
Steve
07/15/21
I was able to set up this platform all by myself. There is no need to have any coding and technical experience for you to get up to speed with the program.
PROS: I consider myself very lucky to be using Hatchbuck to help me run my business. It comes with a long list of awesome features that help me with marketing and customer service. It is a multifunctional tool that enables you to save some money because there is no need for you to invest in other platforms to perform specific tasks and help you retrieve your performance reports and statistics. Also, I would like to commend their support team for always being helpful and proactive whenever ...
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Nicalena K
06/22/21
"I actually really love this CRM. very easy to use."
What do you like best about BenchmarkONE? I like that you can customize the searches and filter buttons and have a saved search filter. What do you dislike about BenchmarkONE? I don't like that sometimes it crashes - I feel like there may be too many people using it at one time when this happens. Recommendations to others considering BenchmarkONE: I recommend using BM1! What problems is BenchmarkONE solving and how is that benefiting you? I usually just tell my branch manager when these ...
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RM
Renee M
05/19/21
"Benchmark for Small Business"
What do you like best about BenchmarkONE? I love how easy it is to use. I've tried a bunch of other CRM's and BenchmarkONE is by far the easiest and best value I have found. What do you dislike about BenchmarkONE? I wish there was a mobile app for iPhone. What problems is BenchmarkONE solving and how is that benefiting you? I'm using BenchmarkONE for email marketing and CRM tracking. I love the analytics from the email platform. And best of all - creating email campaigns is so easy and they ...
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