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JB
Joy Beth F
10/19/20
Very easy to use and stay connected
What do you like best? It's very simple so it wasn't hard to figure out how to use and keep updated. The daily notifications and activity emails keep me on task and keep me up to date! What do you dislike? Currently trying to just use it, so the additional costs to add my leads is a little frustrating. What problems are you solving with the product? What benefits have you realized? Continued follow up is a problem with BenchmarkOne I'm getting the reminders I need to ...
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BB
Billy B
10/12/20
An amazing CRM
What do you like best? The most useful and helpful thing about Benchmark is how well it syncs with Gmail. never again will I have to copy data from one box to another needlessly What do you dislike? When I am making notes on a call if I don't save they are lost for ever, more of a user error than anything Recommendations to others considering the product: A wonderful, well thought out program What problems are you solving with the product? What benefits have you ...
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LK
Leigh Kivowitz S
09/11/20
Robust and Easy to use
What do you like best? I love that I have emails and CTM in one place. I find more and more functions and automations all the time. Plus, they have tutorials and support to make sure you are always learning more. What do you dislike? It's always hard to use a new platform, but they are very helpful through the awkwardness. Recommendations to others considering the product: Use the coaching and take it one step a t a time, you will only find more great things on it... ...
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UI
User in Medical Devices
09/03/20
Huge for small businesses that want to grow
What do you like best? So much information - "you don't know what you don't know" and this platform will show you. What do you dislike? Nothing, yet. We have only been using it for a few weeks Recommendations to others considering the product: It has been great for us, no complaints. What problems are you solving with the product? What benefits have you realized? It has converted leads without anyone on our team making a phone call. We are much more effective with ...
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AI
Administrator in Computer Games
06/09/20
Very easy to use
What do you like best? Hatchbuck is incredibly easy to use. It's intuitive enough that I could figure out how to use it without a tutorial. What do you dislike? The email templates can be a little sticky to work with, but no more so than with other marketing automation platforms. Recommendations to others considering the product: Hatchbuck is a perfect tool for a small company. It's affordable and very easy to use and maintain with no support. What problems are you ...
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AI
Administrator in Information Technology and Services
06/02/20
Great all-in-one marketing and CRM tool with very little engineering required to get up and running
What do you like best? Support team is very responsive and nice. It's a relatively complex product with a lot of features and they are always great about looking into things. I also like that it's both marketing and CRM in one, so you don't need to have two solutions to track and manage the data. Their integrations with our own website (API) is continuously getting better so that we have real-time updates on it. The campaigns (email, text, call, task, etc.) are awesome What ...
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GF
Greg F
06/02/20
BenchmarkONE is an awesome tool for businesses!
What do you like best? I have used Hatchbuck (now BenchmarkONE) for 5+ years. The tool has everything you need for email marketing and more. As compared to other companies out there with similar capabilities, their value is incredible! What do you dislike? Can't say much that I dislike. I think this system rocks! What problems are you solving with the product? What benefits have you realized? Easy to disseminate data and make emails more targeted with tags. Very easy to set ...
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E
Evan
05/31/20
I am confident that selling my product would be easy using Hatchbuck.
PROS & CONS What are the best aspects of this product? At first, I was quite sceptical about trying out Hatchbuck because I wasn’t sure of what it does and how it can help my business grow. But then I decided to take advantage of the free trial to see how things work. The product comes with a smart-looking dashboard that helps you plan and execute things smoothly. Hatchbuck creates a personal profile for each client so you can easily monitor their activities whenever they come and check ...
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S
Steve
05/19/20
I was able to set up this platform all by myself. There is no need to have any coding and technical experience for you to get up to speed with the program.
PROS & CONS What are the best aspects of this product? I consider myself very lucky to be using Hatchbuck to help me run my business. It comes with a long list of awesome features that help me with marketing and customer service. It is a multifunctional tool that enables you to save some money because there is no need for you to invest in other platforms to perform specific tasks and help you retrieve your performance reports and statistics. Also, I would like to commend their support ...
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A
Autumn
05/15/20
This is one of the most affordable and results-oriented CRM programs in the market.
PROS & CONS What are the best aspects of this product? It's so easy to learn and adapt to this new program. I can do so many things in just one sitting, which makes me more effective in my job. Simple tasks such as sending e-mails, reminders, and promotions can be done efficiently. There are so many things that Hatchbuck can offer that will give your business a boost in sales and marketing. What aspects are problematic or could work better? The people behind Hatchbuck needs to take ...
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