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Haptik - Chatbots Software

Haptik Reviews in January 2025: User Ratings, Pros & Cons

Effortless communication, chat smarter.

4.5

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Haptik offers custom pricing plan

Haptik Reviews & Ratings

4.5

Very Good

Based on 74 ratings & 138 reviews

Rating Distribution

Excellent

(100)

Very Good

(32)

Good

(4)

Poor

(1)

Terible

(1)

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Showing 1-10 out of 138

JS

Jayant S

12/27/23

5 out of 5

"Overall, I appreciate the team's efforts in implementing and maintaining the bot on our platform."

What do you like best about Haptik? The team has been effective in ensuring a quick response time through the bot on WhatsApp. This is crucial in maintaining user engagement, and your team's dedication to minimizing response times is evident.

HJ

himanshu j

06/26/23

5 out of 5

"Haptik: The one stop solutions for virtual assistant"

What do you like best about Haptik? The speed and accuracy of the responses, along with the NLP support to process and optimize the queries to reduce the drop and increase the user experience with the service

AU

Anonymous User

05/25/23

5 out of 5

"Best personal assistant, superb integration"

What do you like best about Haptik? Best way to get work done, all you have to do is put a query and then the AI or the agent takes it up well. I use it for seamless web check in or booking hotels for the best price

KB

Khushboo B

05/18/23

5 out of 5

"Best software for automating customer services"

What do you like best about Haptik? Easy of use and no code configuration specifications What do you dislike about Haptik?

AK

Archit K

04/25/23

5 out of 5

"Very good virtual assistant"

What do you like best about Haptik? Flexible and accomodative virtual assistant. What do you dislike about Haptik?

RN

Rahul N

03/14/23

5 out of 5

"Smooth experience and good customer support from CS team."

What do you like best about Haptik? The tool is smooth and easy to operate with good options for an advisor to use and handle customer concerns. What do you dislike about Haptik?

AD

Abishek D

10/17/22

5 out of 5

"Awesome Chat bot with strong AI"

What do you like best about Haptik? Quick Service, support, and a highly motivated customer success team that is always ready for any help! Loaded with lots of features. Aishwarya our POC always helped us whenever required.

AU

Anonymous User

08/19/22

5 out of 5

"It was a great experience by using the Haptik"

What do you like best about Haptik? The Chatbot was amazing and I really think this has a superpower. What do you dislike about Haptik?

SC

Sanaya C

08/18/22

5 out of 5

"Very good products & efficient team"

What do you like best about Haptik? Very good and user friendly products and service team What do you dislike about Haptik?

TP

Tshepo P

08/16/22

5 out of 5

"SAQA"

What do you like best about Haptik? User friendly , stable and the support is great What do you dislike about Haptik?