HappyFox Chat Reviews in April 2025: User Ratings, Pros & Cons

"Amazing"

What do you like best about HappyFox Chat? Easy and fast way to talk with clients and answer their question. What do you dislike about HappyFox Chat? Might perhaps be nice to have a field for them to add what practice/company they are with. What problems is HappyFox Chat solving and how is that benefiting you? Easy and effective way to field issues clients have with our software.

"Multi-window chat is good"

What do you like best about HappyFox Chat? Agents can see multiple chat windows. That is very helpful since most chats have some delay between messages. What do you dislike about HappyFox Chat? "End chat" doesn't need to be an explicit step as Happyfoxchat made it. Chatra's continual chat is closer to the chat experience we want. It takes two clicks to minimize the chat window, which should be just one click. Custom variables for the visitors are not directly visible to agent by ...

"Very efficient and useful"

What do you like best about HappyFox Chat? I can speak to customers just as I can on the phone. I can transfer a chat using command features and I can even save time by using set canned responses. What do you dislike about HappyFox Chat? Customers can stay idle for a while and I think a notification system for the customer would be good, just to let them know sometimes we are waiting on their response. Recommendations to others considering HappyFox Chat: I would recommend using foxchat ...

"Great Chat, Little bit of Issues"

What do you like best about HappyFox Chat? I like the look and feel of the chat It works great with my business. What do you dislike about HappyFox Chat? Problems with the chat. I like being remote so the app on my phone is a big issue. After 30 mins it always logs me off!!! You also can't set a distinctive ring tone for when a chat comes in. Another issue is if your computer is on for a while or goes to sleep when it comes back on it says you are online even know you are offline. Toggle is ...

"Very Good"

What do you like best about HappyFox Chat? How the messenger can interact & make the first contact with customers on our website by providing an automatic response. This helps us to open a dialogue with the customer. What do you dislike about HappyFox Chat? That you are unable to have multiple agents in a chat with customers. This would help our organisation as different colleagues have specialised knowledge when speaking to a potential customer in the crucial early moments of the ...

"HappyFox Chat is a clean, easy-to-use chat system "

What do you like best about HappyFox Chat? The ability to keep track of chats with customers, as well as the text of those chats. Additionally, the ability to see how many individuals are waiting, and to summarize our chat activity over a period of time is very useful. Lastly, we like the ability to predefine responses, both automatic replies and ones that our users can load up and send without spending the time to type them out more than once. What do you dislike about HappyFox Chat? There ...

"Great fit and easy integration"

What do you like best about HappyFox Chat? How easy it was to replace our previous support software with happyfox. The setup was very easy and initiative for the basics. Even setting all of our smart rules was easy enough for our 60 year old support manager. What do you dislike about HappyFox Chat? That the help desk application does not have it's own desktop application. The browser run application is very nice, but sometimes it would be nice to have a desktop application. What problems is ...

"Great option "

What do you like best about HappyFox Chat? What i do like about Happy Chat is that i can handle all the chats in just one app. We receive chat from our page and from Facebook at the same. time What do you dislike about HappyFox Chat? I think HappyChat can have a more CRM oriented development. I would like to have all the client info in one place. What problems is HappyFox Chat solving and how is that benefiting you? We get out clients closer. It's amazing how confortable they feel chatting ...

"Great option "

What do you like best about HappyFox Chat? What i do like about Happy Chat is that i can handle all the chats in just one app. We receive chat from our page and from Facebook at the same. time What do you dislike about HappyFox Chat? I think HappyChat can have a more CRM oriented development. I would like to have all the client info in one place. What problems is HappyFox Chat solving and how is that benefiting you? We get out clients closer. It's amazing how confortable they feel chatting ...

"This software is great for chatting with our customers!"

What do you like best about HappyFox Chat? This software is very easy to use and is a great way to quickly communicate with your customers. I like the History feature where you can review the history of the previous chats. I also like the Visitors feature to see how many people are currently accessing the site. What do you dislike about HappyFox Chat? One thing I have found that would be a nice feature is if it would allow each of the agents to speak with one another through some kind of ...