HappyFox Chat Reviews in April 2025: User Ratings, Pros & Cons

"The best app for my business"

What do you like best about HappyFox Chat? I love being able to communicate with my app users and give them remote support What do you dislike about HappyFox Chat? The reports for the free plan do not provide much information What problems is HappyFox Chat solving and how is that benefiting you? Users support, marketing

"IT Tech Chat"

What do you like best about HappyFox Chat? The best thing I like about Happy fox chat is that many users can be logged in at once. There are also admins who can see the conversations happening across the team! Desktop notifications are very slick. Very useful. If you have happy fox open on a second monitor it will still notify on the main as well. What do you dislike about HappyFox Chat? One thing that I wish was implemented is an easy teamviewer or remote log in option. What problems is ...

"Love it"

What do you like best about HappyFox Chat? I like that the customer can send us images so we can assist them What do you dislike about HappyFox Chat? I would like them to get a message to hold on before we start typing What problems is HappyFox Chat solving and how is that benefiting you? None

"excelent customer service"

What do you like best about HappyFox Chat? happy fox has a great customer service. Very attentious and focused on helping us quickly. What do you dislike about HappyFox Chat? lacks some features like transfering chats What problems is HappyFox Chat solving and how is that benefiting you? we were able to reduce our ART by 97%, and our customer service line to Zero!

"Super Handy!"

What do you like best about HappyFox Chat? I love the fact that my customers can reach me without a phone call or email they need to wait for. They are able to get an immediate response with little to no wait time. What do you dislike about HappyFox Chat? The only thing I dislike about the chat is how long it takes to accept the chat. What problems is HappyFox Chat solving and how is that benefiting you? The customers are getting much faster response times from the support group.

"Super Handy!"

What do you like best about HappyFox Chat? I love the fact that my customers can reach me without a phone call or email they need to wait for. They are able to get an immediate response with little to no wait time. What do you dislike about HappyFox Chat? The only thing I dislike about the chat is how long it takes to accept the chat. What problems is HappyFox Chat solving and how is that benefiting you? The customers are getting much faster response times from the support group.

"Perfect tool for the job."

What do you like best about HappyFox Chat? Ease of setup/installation and excellent reliability statistics. The design is also really user friendly - it took very little time for us as a company to get up and running with the interface. What do you dislike about HappyFox Chat? I wish there were an integration for SalesforceIQ! Recommendations to others considering HappyFox Chat: Do it! What problems is HappyFox Chat solving and how is that benefiting you? Solving the problem of widening our ...

"Great Chat "

What do you like best about HappyFox Chat? Runs well in the background. Poses no problems. What do you dislike about HappyFox Chat? Would like to change alert sound and change volume. What problems is HappyFox Chat solving and how is that benefiting you? Website visitor chats.

"Very useful chat service!"

What do you like best about HappyFox Chat? HappyFox Chat offers various functions that make it stand out from basic chat systems with the ability to view the people who are visiting and the agents who are online, making it great for any business for both the customer and the business. What do you dislike about HappyFox Chat? HappyFox chat offers everything you can ask for in a chat system and more, nothing to dislike! Recommendations to others considering HappyFox Chat: HappyFox Chat is a ...

"Great starting point for chat (with room to grow)"

What do you like best about HappyFox Chat? I like that we've been able to try HappyFox chat at $0 while we decide if we're fully going to embrace live chat on our site. What do you dislike about HappyFox Chat? that we've not fully decided to upgrade to at least try out some of the other features. And also that I sometimes forget to sign out and miss chats unintentionally. What problems is HappyFox Chat solving and how is that benefiting you? just trying to catch some of the online traffic ...