Halp Reviews in February 2025: User Ratings, Pros & Cons

Simple help desk ticketing that works!

What do you like best? We love Halp. It's been really simple to use and does everything we need. The team at Halp is super friendly and easy to work with. They always go above and beyond to make sure we get everything we want from the product. What do you dislike? the interface is similar to other ticketing systems like Zendesk etc but is very simplified. This works for us, but may not have all the customizations that some people want. Recommendations to others considering the ...

Help is the tool we needed

What do you like best? We had been looking for a way to engage our customers on slack. It wasnt manageable before Halp came around. Anyone looking to have an effective engagement on Slack with customers or internal customers should get Halp What do you dislike? Excited for Halp to expand integrations over time. What problems are you solving with the product? What benefits have you realized? We had initially focused on engaging with customers that were using our APIs and how to ...

Simple help desk ticketing that works!

What do you like best? We love Halp. It's been really simple to use and does everything we need. The team at Halp is super friendly and easy to work with. They always go above and beyond to make sure we get everything we want from the product. What do you dislike? the interface is similar to other ticketing systems like Zendesk etc but is very simplified. This works for us, but may not have all the customizations that some people want. Recommendations to others considering the ...

Great app to streamline ticket creation in Slack

What do you like best? This product has become a staple in our daily workflow allowing us to provide faster support experience while allowing us to gain metrics and insights into our support Slack usage with customers. - Adaptable to our business needs - Amazing customer support What do you dislike? The Zendesk integration has been bumpy at times What problems are you solving with the product? What benefits have you realized? A way to get metrics from our Slack usage.

Great app to streamline ticket creation in Slack

What do you like best? This product has become a staple in our daily workflow allowing us to provide faster support experience while allowing us to gain metrics and insights into our support Slack usage with customers. - Adaptable to our business needs - Amazing customer support What do you dislike? The Zendesk integration has been bumpy at times What problems are you solving with the product? What benefits have you realized? A way to get metrics from our Slack usage.