Effortlessly manage IT support with Halo.
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Showing 21-25 out of 25
SG
Samuel G
09/23/19
"A tool for IT management with many features"
What do you like best about Halo Service Desk? NetHelpDesk is an excellent alert service, to assign to each support area in your organization. Among its best features, I can highlight your own domain and notification automation, for simple or specific tasks allowing you to organize the workflow. It also has an excellent analysis tool to review each ticket in question.
DH
Daniel Hill
10/03/18
Second to none service management.
As part of trying to bring our IT service desk forward we decided the first step should be to find a new ticketing system that suited our needs. After a lot of research, we decided on NetHelpDesk. The package they provided for our on-premise installation was comprehensive and impressively integrated with our existing technologies. There were certain integrations which we required that NetHelpDesk did not support out of the box, but they quickly developed a package that was perfect for our ...
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DH
Daniel Hill
10/03/18
Second to none service management.
As part of trying to bring our IT service desk forward we decided the first step should be to find a new ticketing system that suited our needs. After a lot of research, we decided on NetHelpDesk. The package they provided for our on-premise installation was comprehensive and impressively integrated with our existing technologies. There were certain integrations which we required that NetHelpDesk did not support out of the box, but they quickly developed a package that was perfect for our ...
Read more
GM
Giles McNamara
03/06/17
NetHelpDesk Review
NetHelpDesk has a strong, versatile and helpful team. Additionally everyone is willing to go out of their way to help and offer advice no matter the query. Response times are always quick and on the occasion an issue isn't resolved on the phone you will be kept upto date throughout the life cycle of the ticket.
NM
Nathan Mills
01/05/17
Alchemy Use of NetHelpDesk software
Integrated workflow with a bias on ServiceDesk with huge functionality allowing headroom for our business to grow into. Responsive support and accommodating of feature changes. 3CX integration a winner.
