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9.7

Spot Score

Gusto - Payroll Software

Gusto Reviews in May 2025: User Ratings, Pros & Cons

Modern HR for Growing Businesses

3.7

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Starts from $40/user/month when monthly

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Gusto Reviews & Ratings

3.7

Very Good

Based on 6096 ratings & 857 reviews

Rating Distribution

Excellent

(677)

Very Good

(36)

Good

(12)

Poor

(15)

Terible

(117)

Expert's Review

Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more

Gusto pros and cons

  • Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.

  • Offers robust integrations with platforms like QuickBooks Online and other accounting systems.

  • Excellent customer support that is responsive, timely, and efficient in resolving issues.

  • Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.

  • Occasional reports of errors in support communication or inconsistencies in handling complex account issues.

  • Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.

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Showing 31-40 out of 857

T

Taurian

10/15/23

5 out of 5

So user friendly

So user friendly! Straight forward features. Lot's of very useful tools for saving and managing your monies.

KL

Kristin L

10/14/23

5 out of 5

"Awesome for Employees"

What do you like best about Gusto? I love being able to access all of my information in one place: my pay stubs, my available hours, benefits, etc. I also absolutely love the other features offered, such as the weekly feedback surveys, and the good vibes I can send to fellow employees. I really enjoy being able to tell someone how great they are and it's a simple, fast feature that I'm reminded to utilize every week. What a great way to improve employee morale and work relationships! It's ...

Read more

KL

Kristin L

10/14/23

5 out of 5

"Awesome for Employees"

What do you like best about Gusto? I love being able to access all of my information in one place: my pay stubs, my available hours, benefits, etc. I also absolutely love the other features offered, such as the weekly feedback surveys, and the good vibes I can send to fellow employees. I really enjoy being able to tell someone how great they are and it's a simple, fast feature that I'm reminded to utilize every week. What a great way to improve employee morale and work relationships! It's ...

Read more

E

Eva

10/04/23

5 out of 5

I really like this app!

I really like this app. It's so much better than a boring ole' paycheck. I can automatically transfer a chosen amount to my bank from which I pay my bills; save what is left over in my Gusto Account for spending money. It makes clocking in and out super easy. And it shows my paycheck periods to double check my hours, also reminds me when I'll be getting paid. Makes saving super easy. I really enjoy Gusto, I think all employers should use it!

E

Eva

10/04/23

5 out of 5

I really like this app!

I really like this app. It's so much better than a boring ole' paycheck. I can automatically transfer a chosen amount to my bank from which I pay my bills; save what is left over in my Gusto Account for spending money. It makes clocking in and out super easy. And it shows my paycheck periods to double check my hours, also reminds me when I'll be getting paid. Makes saving super easy. I really enjoy Gusto, I think all employers should use it!

JF

Julia Furiate

10/03/23

5 out of 5

I love the App and the little Gusto…

I love the App and the little Gusto Pig!!! I have never had an easier way to see paystubs, save for a rainy day (mad money) and have access to asking for time off. Plus all my paid holidays are in there too. Amazing experience.

JF

Julia Furiate

10/03/23

5 out of 5

I love the App and the little Gusto…

I love the App and the little Gusto Pig!!! I have never had an easier way to see paystubs, save for a rainy day (mad money) and have access to asking for time off. Plus all my paid holidays are in there too. Amazing experience.

ED

E Dubb

08/29/23

5 out of 5

Gusto

Informative

ED

E Dubb

08/29/23

5 out of 5

Gusto

Informative

C

customer

08/13/23

5 out of 5

Gusto makes payroll processing so easy

Gusto makes payroll processing so easy, it's takes less than 5 minutes to complete, we have 4 separate businesses and use Gusto for all of them. Also makes state and federal payroll reporting a snap because they do it all for us. Lastly easy to run reports for end of year workers comp audits. Can't say enough about Gusto!