9.7
Spot Score
Modern HR for Growing Businesses
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Starts from $40/user/month when monthly
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Simplifies payroll processing and tax compliance, making it user-friendly even for non-experts.
Offers robust integrations with platforms like QuickBooks Online and other accounting systems.
Excellent customer support that is responsive, timely, and efficient in resolving issues.
Comprehensive features for businesses, including onboarding, benefits management, retirement plans, and compliance support.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 11-20 out of 857
LP
Laura P
12/14/23
"Our GOTO Payroll Provider"
What do you like best about Gusto? We love how easy it is to run payroll! There are a lot of different options and capabilities so that you have flexibility with how you pay your owners and employees. Implementation is easier than any other site, and it plays so nicely with all of our online accounting systems. Customer support is responsive and easy to access through the software. I have one partner dashboard that allows me to see all my clients and easily manage my team.
JS
Juliane S
11/16/23
"Payroll made REALLY easy"
What do you like best about Gusto? I love the ease of use and especially how well everything is explained! There's never been any confusion on what to do, why and running payroll bi-weekly has been transformed into a task that I now enjoy! The support team is very helpful as well and has been able to solve any issues (the few I had) right away and very efficiently.
LD
Lauryn D
11/07/23
"I love Gusto!"
What do you like best about Gusto? My experience with Gusto has been nothing short of great. Their service is incredibly fast and efficient, which is particularly appealing to a finance geek like myself. I am drawn to their friendly branding and the simplicity of their transactions. Using Gusto makes running a business seem more enjoyable and less daunting. I'm enthusiastic about their platform to the extent that I happily recommend it to anyone involved in business operations or ...
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GM
George Mauric
11/05/23
Survey simple and easy
Date of experience: November 06, 2023
CM
Chi M
11/01/23
"Great HR & Payroll Management for Small Businesses"
What do you like best about Gusto? As a small business owner, finding a HR platform that allowed the option to customize the services was a challenge until we stumbled upon Gusto. During our research, we found that the majority of the competitors' platform and products were too complex for our needs. After reading the reviews for Gusto, we decided to give it a shot and what a great decision it has been!
JA
Joy A
11/01/23
"Gusto makes you look like a rockstar!"
What do you like best about Gusto? I have no worries whatsoever. Click through a few screens and payroll is done, taxes are handlded and end of year forms created and filed. One click exports to QuickBlooks no hassle with integration. Gusto team was there to help us get up and running . We run payroll every two weeks. It's just one thing that I don't have to fret over. It's always done and done correctly. We have been using them for several years and they have yet to mess up on a payroll.
CF
Cindy F
11/01/23
"Gusto Payroll"
What do you like best about Gusto? Gusto is easy to use for employers and accountants. It is a full service payroll solution for employers with up to 500 employees. Initial setup is easy and onboarding employees is easy. Gusto offers multi state registration, which helps employers who may not know how to register for the necessary accounts in other states. Gusto also partners to offer benefits such as insurance and retirement plans which is especially useful to small employers. I use Gusto ...
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DR
Douglas R
10/29/23
"An excellent service for a small non-profit"
What do you like best about Gusto? As the Treasurer of a small non-profit railroad museum, Gusto has been invaluable to me. We have full-time and also part-time seasonal employees. Gusto manages all the onboarding, including new hire reports to our state agencies. Their payroll setup is very easy, and I can walk through my biweekly payroll. They generate and mail out our W-2's in early January. They present legal reminders, such as the new requirements in Illinois for earned time off and ...
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NC
Neil C
10/25/23
"Very User Friendly"
What do you like best about Gusto? The system only took a day to figure out. Customer Support is very easily accessed. It was easy to implement the system compared to most others. I use it at least once a week and my team updates it several times a week. I like that there are a variety of features. It is really easy to integrate with taxes, unemployment, registering W2 and 1099 employees.
KB
Kira B
10/25/23
"We Love Gusto"
What do you like best about Gusto? The platform is very simple to use. They are always adding and improving upon services, the platform and offerings. On the occassion that we have had to use the support, they have always been very quick to help. We moved from doing in-house payroll to Gusto and it was one of the best decisions we have made as a business.
