Guru

Knowledge cards in Guru suit my job well

PROS & CONS What are the best aspects of this product? Guru always provides reliable information to me anytime necessary. I feel confident each time I need to use the data on a knowledge card, or if I need to pass such information on to another person. What aspects are problematic or could work better? Difficult and complex information is sometimes hard to search in Guru. Nonetheless, I can be sure that I’d be grabbing the right information once I find them. What specific problems in ...

Superb user experience on a knowledge management tool

PROS & CONS What are the best aspects of this product? Guru is a seamless and neat knowledge management tool that is easy to browse, and it is perfect for storing info that we can easily retrieve whenever needed. It has plenty of sorting options that help us keep and find items hassle-free. Plus, we can also use the Google Chrome browser to navigate the platform easier. This is a tremendous help in grabbing the right and accurate info on demand. Also, we can set knowledge alerts that ...

Wonderfully seamless knowledge management platform

PROS & CONS What are the best aspects of this product? Guru features a basic but efficient storage structure for all the internal company knowledge that it carries. It sorts information into knowledge cards, boards, board groups and collections, thus it is easy to retrieve any specific information that is needed. This makes Guru very useful for our company since we handle huge bulks of information throughout our operations. What aspects are problematic or could work better? I hope we ...

Puts our knowledge repository in order

PROS & CONS What are the best aspects of this product? Guru is an easy-to-access tool for a knowledge storage system especially with the help of its feature called “cards”. It also has an extension for Google Chrome that further improves the functionality and performance of the platform. This makes Guru a wonderful tool for finding information that we need in a snap. What aspects are problematic or could work better? Truth is, Guru has no negative points because it is a complete ...

Have addressed our knowledge management issues

PROS & CONS What are the best aspects of this product? This is a perfect platform that has made our internal knowledge management fast and efficient. Guru helps in distributing important information all throughout our company with great ease, and it promotes teamwork instead of too much dependence on key people. This makes our company function seamlessly and consistently because everybody shares similar essential knowledge for work. What’s more, Guru works efficiently with other ...

Provides all information essential to me

PROS & CONS What are the best aspects of this product? Guru can sync with Slack through integration, and it lets us respond to the queries of our team members accordingly. This is perfect for giving them accurate information instantly and efficiently, which is great especially for our newbie agents. What aspects are problematic or could work better? The steps for posting a card is quite inconvenient for my preference. Also, I wish there would be complete sentences to help with the ...

Knowledge cards in Guru suit my job well

PROS & CONS What are the best aspects of this product? Guru always provides reliable information to me anytime necessary. I feel confident each time I need to use the data on a knowledge card, or if I need to pass such information on to another person. What aspects are problematic or could work better? Difficult and complex information is sometimes hard to search in Guru. Nonetheless, I can be sure that I’d be grabbing the right information once I find them. What specific problems in ...

Superb user experience on a knowledge management tool

PROS & CONS What are the best aspects of this product? Guru is a seamless and neat knowledge management tool that is easy to browse, and it is perfect for storing info that we can easily retrieve whenever needed. It has plenty of sorting options that help us keep and find items hassle-free. Plus, we can also use the Google Chrome browser to navigate the platform easier. This is a tremendous help in grabbing the right and accurate info on demand. Also, we can set knowledge alerts that ...

Best knowledge management platform for internal company use

PROS & CONS What are the best aspects of this product? I love the knowledge cards in Guru because I find it easy to fill with important details and information. Then, I can quickly share such cards with the rest of our group by grabbing a link. What aspects are problematic or could work better? IN some instances, Guru yields a lot of results when searching. This can overwhelm a user that needs quick results. That’s why I hope that Guru would improve and would display only the most ...

Guru is a must have tool!

What do you like best? Guru is super simple to use. There is very little training required for my teams to use it. I love having bite sized cards that the team can reference instead of rifling through pages of procedures to find an answer. What do you dislike? I would love the ability to import from excel. What problems are you solving with the product? What benefits have you realized? Knowledge alerts also make it very convenient to roll out new processes and ensure all team ...