Gupshup Reviews in April 2025: User Ratings, Pros & Cons

"Best leading conversational messaging platform"

What do you like best about Gupshup? gupshup helps to customer engagement through conversational messaging What do you dislike about Gupshup? Sometimes its difficult to export the reports What problems is Gupshup solving and how is that benefiting you? Engaging with users through SMS & whatsapp

"One of the best messaging platform"

What do you like best about Gupshup? Very easy to send SMS communication to customers. and the analytical part is very helpful. What do you dislike about Gupshup? The dashboard should be more better. everything else is good What problems is Gupshup solving and how is that benefiting you? Creating SMS campaigns for users. and closely monitoring the metrics

"Seemless Platform usage with the best customer support"

What do you like best about Gupshup? 1. SMS services are affordable, convenient, and easy to use 2. I get the best customer support from the account manager and support team 3. Secure multiple logins with 2FA enabled 4. Seemless and speedy account opening process 5. Can easily add the new templates from DLT What do you dislike about Gupshup? 1. The UI of Gupshup is still like an old fashion type which can be improved a lot for better visual and user experience 2. We need multiple logins for ...

"Whatsapp API Tool, Easy to Register Fast & Very Reliable"

What do you like best about Gupshup? The registration process is very Simple and Explanatory, The best part is it was super quick to get the API and templates Approved from Whatsapp. Rates are super cheap too Definitely recommended for Small Business What do you dislike about Gupshup? To be honest, haven't had any issue with the tool as of now. Just a suggestion to have support available on chat, although they are responsive over email. An option to add credit card should also be ...

"Enables Seamless Customer Engagement"

What do you like best about Gupshup? 1. Single API across all channels 2. Customization depending upon your marketing needs 3. Exceptional service, friendly and helpful staff What do you dislike about Gupshup? 1. The website is not user friendly 2. Previously we could view the messages sent to our user base What problems is Gupshup solving and how is that benefiting you? We automate delivery to our customers depending on the marketing campaign and customer preference

"Gupshup review"

What do you like best about Gupshup? Gupshup isn't always the easiest to use, but what's made it stand out has been the ability to link bots together rather than creating massive blocks - as well as their limitless program integration and code possibilities. What do you dislike about Gupshup? It's not necessarily user-friendly, but no platforms are that I've seen other than ManyChat - and none provide the functionality to both experts and beginners that Gupshup does. Recommendations to ...