9.3
Spot Score
Empowering creators to sell their work directly.
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Gumroad has proven to be a valuable platform for many users, offering a range of content and serving as a reliable source of income for artists and creators. Despite occasional delays and technical issues, the platform's functionality stands out positively, providing a seamless experience for both sellers and buyers. One of the standout strengths of Gumroad is ...Read more
Provides a platform for upcoming artists to sell digital products, generating income.
Easy to navigate and set up, especially for publishing and selling digital content.
Some users have had positive experiences with prompt payments and good customer service, resolving issues effectively.
Offers a wide range of free and diverse content for users.
Reports of poor customer service, with unhelpful or rude responses from support staff.
Issues with delayed or missing payments, causing frustration and financial concerns for users.
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Showing 61-70 out of 104
LY
Lailah Yon
06/30/20
Hi there Gumroad
Hi there Gumroadi know that you are going to be reading this but after reading these reviews, i do not think i would be uploading my content for sale on your site. i created an account and everything but after reading that almost everyone didnt get their sale or payout FOR ALL THE SAME REASONS seems abit suspicious to me. Please address your customer service because many are complaining that they were rude. only 5 out of 38 reviews says your site is great but how is it that 33 people have ...
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BK
ben khalil
06/29/20
scam
scam , after making purchased they suspend my account and no money .. avoid them use other services to sell your products
B
Binar
06/19/20
scam site
scam site, my fund not be payout
M
Mike
06/11/20
Gumroad rocks!
Time to be an adult and confess! I gave Steve the customer service manager thee most difficult time EVER and he not only survived the hard time I gave him, but he conquered every complaint I threw at him and redeem the Gumroad trust I lost. Someone give this man a pay raise!
TZ
Tomek Z
05/14/20
My experience as a buyer:
My experience as a buyer:After buying a course through Gumroad I had an incorrect VAT number on my invoice. I kindly asked support to make a correction in their system so I could generate the correct invoice. Steve, Manager of Support in Gumroad told me that they don't have capacities to correct invoices "because they have so many orders per day" + they can't change my data in their system because they don't store it - which is a lie, because this data *must* be stored somewhere (after ...
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TT
Tdo Tdo
05/13/20
I am not cheating anyone.
They deserve no stars . Mine is experience is as a buyer.I have a problem long story short. I had some problems buying brushes last week form Gumroad. I thought it was them and had received a refund for a couple purchases. Now before that I had bought a lot and I mean a lot. So I was refunded for 2 purchases which is in the comments that said they will refund if I had a problem. So then after they said they would refund me that suspended my account and I lost everything I bought the last 6 ...
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K
Kollydaton
05/10/20
What a great service
What a great serviceSteve, Manager of Support Gumroad was so helpful and I hope he continues with his good support and as well I would continue doing business with Gumroad.Best RegardsKolawole (Mr Kollydaton)
C
Cameron
05/10/20
Support is excellent
I've had two previous payout issues with my account (both my fault)I got a reply back within minutes and it was all sorted both times seamlessly and courteously.Steve from Support is particularly helpful.Keep doing what you're doing guys!
HD
Headusa Divine
05/07/20
Excellent Review for Steve, Manager of Support Gumroad
Steve, Manager of Support Gumroad really upheld what true customer service is and means. He notified me of the issues with my Gumroad account and instead of automatically deleting my product without explanation he thoroughly explained the issues and allowed me to remedy them on my end. He gave me speedy responses to my questions and it was an overall pleasant experience from start to finish. I am proud to be selling my products via Gumroad's platform. Thank you again Steve for your A1 ...
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AL
Ashley Lane Virk
05/07/20
UpLoader Needs Tweaking
I really appreciate the fact that this…I really appreciate the fact that this site exists. The idea of a free open-source platform for everyone to sell their valuable work is great! Thank you. However someone please help them out with the up-loader. It almost doesn't work half the time or waiting around for awhile. My internet runs well with every other site ie. Vimeo etc. and I make sure to use Chrome. Still, very slow upload times.
