9.3
Spot Score
Empowering creators to sell their work directly.
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Gumroad has proven to be a valuable platform for many users, offering a range of content and serving as a reliable source of income for artists and creators. Despite occasional delays and technical issues, the platform's functionality stands out positively, providing a seamless experience for both sellers and buyers. One of the standout strengths of Gumroad is ...Read more
Provides a platform for upcoming artists to sell digital products, generating income.
Easy to navigate and set up, especially for publishing and selling digital content.
Some users have had positive experiences with prompt payments and good customer service, resolving issues effectively.
Offers a wide range of free and diverse content for users.
Reports of poor customer service, with unhelpful or rude responses from support staff.
Issues with delayed or missing payments, causing frustration and financial concerns for users.
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D
Danny
10/01/20
Had a bad experience here,wasn’t easy…
Had a bad experience here,wasn’t easy for me until I met an expert,I will highly recommend (RebeccaDavis 11) yahoo. they're Sincere and honest in all way round they helped me got everything i lost
KL
Ka Linerva
09/28/20
No product
No product, no money! Client is nothing for them. Perfect place for scammers.
T
Truebones
09/25/20
I would like to say that Gumroad is THE BEST SELLING SERVICE PLATFORM and I wouldnt use anyone else at this point.
I would like to say that Gumroad is a great and excellent service, I have used gumroad for about 3 years and it has been very pleasant and rewarding.My payouts have always been accurate and on time except for being 5 day delay due to standard bank processing. But Gumroad has never have missed any of my payouts. Gumroad also takes a stand against fraud and fought for my money against fraudulant chargebacks. and has won 2 out of 3 chargbacks in my favor. :-PThe CEO is very helpful and has ...
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T
Truebones
09/23/20
I would like to say that Gumroad is an AWESOME SERVICE and I wouldnt use anyone else at this point.
I would like to say that Gumroad is a great and excellent service, I have used gumroad for about 3 years and it has been very pleasant and rewarding.The CEO is very helpful and has answered my questions personally and professionally, the Gumroad support staff has always been attentive and understanding.
MA
Minor Ailments Project
09/21/20
Thank You from the Minor Ailments Project (minor.ie)
A (Very) Huge Thank You to Gumroad.com - From All of Us (Internationally) at the Minor Ailments Project (minor.ie) !We really do (genuinely) appreciate your (Absolutely) Excellent Service.However (most especially during this rather challenging COVID Pandemic Affliction) : Please urgently try to compassionately reduce your Gumroad Sales Commission to a Flat Rate of 1% (One Percent) ; as this would (most) definitely make you MUCH MORE FABULOUS !
E
Er.Man
09/18/20
AVOID IT IF YOU WANT A SERIOUS BUSINESS. They may close your account suddenly leaving you with nothing. It's a street business model...
My payment is on hold and I'm waiting...When I read all the negative reviews all over the Internet, their anti-fraud system is VERY bad and doesn't work ( it destroys more honest people than fraudulent people ) Many honest sellers are victims of it. The major issue of this platform is that they accept more sellers than they can manage without a prior review system etc like other sites. Now they are flooded with scammers and attack the honest sellers instead. If someone or a competitor is ...
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TB
Tiffany Bl
09/15/20
Will change review to 5 stars if payouts are timely.
Payout was delayed promptly tried to fix situation. Payout was unreasonably long offered a lower interest rate and apology.
TB
Tiffany Bl
09/10/20
After making $1300 in sales they said…
After making $1300 in sales they said they cannot pay out they have been holding the money for weeks. I have had several payouts on time and mainly by same customer that sent these payments. I will get my money wether they release it or not. If its not in my account in 1-2 days there will be retaliation. Glad they decided to show they were unreliable before I used the platform solely to sell my digital products. Its COVID aHoles people need there money to pay their bills! Things are hard ...
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N
Natasa
08/31/20
Gumroad's support goes above and beyond, fantastic
Gumroad's support is fantastic, contrary to what I read on here. I had so many issues due to my own odd set-up (such as not charging customers for a couple of months and then restarting), and Steve and Earnest were extremely helpful with all my unusual requests. They even agreed to reinstate customers manually. I really felt like they went above and beyond. Even though I was doing things that were beyond the capabilities of the software, they tried to figure it out with me so that we could ...
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SC
Steven Collins
08/24/20
Absolutely disgusting platform
Absolutely disgusting platform. They are thieves. In their rules, I need to reach 10$ for withdrawal. I did it. They reviewing my account for more than 2 weeks. And now I've got the answer from the support. I need to make more sells for to have my money!!! WTH?!! I'll never use this platform anymore.
