Gumroad Reviews in February 2025: User Ratings, Pros & Cons

Very bad customer service

Very bad customer service. Rude & impolite staff

Очень часто после продажи я получаю…

Очень часто после продажи я получаю ошибку "обнаружено мошенничество" и клиентам возмещяют платеж. Клиенты тоже жалуются почему они получают возмещение, хотя они этого не требовали.

Do not buy there.

Do not buy there.I did buy there some stuff and they cant generate me a correct Invoice. Now I have a lot of trouble with my Tax Office. I wish I would have never bought there anything.

FANTASTIC product, disregard scammers' reviews

FANTASTIC product, never had a problem to-date (though it is sometimes a tiny bit slow to load). Have used Gumroad to sell digital products for over a year now.Having read several of the reviews here, nearly everyone who has written something negative seems like they tried charging back a seller for a product they already received & bought via Gumroad, do not mind these disgruntled scammers.Gumroad is an awesome payment processor and protects sellers by blocking customers who chargeback ...

Awful corporation. Avoid them at all cost!

Gumroad is a rubbish website, don't use them. There is a status posted on Twitter by an artist who was defrauded by a fraudulent. They reported him to the Administration, and they were biased towards him. They have no problems hosting spammers and money robbers on their website. When shown evidence of a creator running off with money and not communicating, this is their response. "If you have an axe to grind with the creator, you can communicate with them directly, as adults do." This so ...

Absolutely awful, support insults you

Absolutely awful. Recently contacted them as I purchased something and the seller never delivered the items. Support says they don't support refunds and that I have to speak to the seller directly and then added the seller to the email. Seller never responded or attempted any sort of communication when I reached out. I told this to Gumroad support and asked for help again and they forcibly closed my case, calling me a child. Wow.

The most utterly useless payment…

The most utterly useless payment processor of all time. Can't process payments, no support - avoid at all costs if you value your business.

Great service

Great service. Some great content on there and great source of income for upcoming artists.

Scam!

Scam!Be aware

Tried to purchase a Gumroad asset…

Tried to purchase a Gumroad asset through both Paypal & Visa and it just says "Your card was not charged. Please contact support". Several days trying to contact support and all they say is their 'anti-fraud' system blocks people and they said they couldn't help... absolute waste of time.