Guideline Reviews in April 2025: User Ratings, Pros & Cons

"Customer support is awesome and the website is easy to use."

What do you like best about Guideline? Mostly everything is automated. The website is user friendly and very simplified. Customer support helps you out with any questions or issues.

"Helped me set up 401k options for our small business with zero headaches"

What do you like best about Guideline? How easy and very helpful they were in setting everything up for me What do you dislike about Guideline?

"Great customer service"

What do you like best about Guideline? The ease of their website, I can find all of the reports and info I need easily. If I need to contact them, I have had no issues with them, and they are very nice to work with.

"easy user experience, simple 401Ks"

What do you like best about Guideline? an easy way to get retirement benefits set up for our company What do you dislike about Guideline?

"simple online low fee 401k plan for small business"

What do you like best about Guideline? Very easy to use, add people, and great pricing structure. Also already linked to my Payroll service. Very high quality portfolio with Vanguard

"Well organized service company"

What do you like best about Guideline? Guideline really helped with mypayroll and other accou ting services very well. What do you dislike about Guideline?

"So easy to use and reasonably priced"

What do you like best about Guideline? Compared to other 401k administrators, Guideline made it so user-friendly and easy to get set up, comply, and invest. Customer support is excellent and timely. Our payroll runs every two weeks, and Guideline automatically works with Gusto.

"401k on autopilot"

What do you like best about Guideline? It's a great experience for me as an executive, and a great experience for me as simultanously a user/subscriber. What do you dislike about Guideline?

"Guideline made my life easy - simply integrated Gusto and I can always count on them"

What do you like best about Guideline? It integrated with gusto, few clicks and I was done. Integrations really are they key. you don't want one separate site for everything you do!

"Guideline is user friendly"

What do you like best about Guideline? I think Guideline is user friendly for the employees. The Guideline help desk is very responsive when I asked questions. I really like that it syncs with our payroll system Gusto so the admins don't have to make 401k changes manually.