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Guesty - Property Management Software

Guesty Reviews in February 2025: User Ratings, Pros & Cons

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4.5

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Guesty Reviews & Ratings

4.5

Very Good

Based on 449 ratings & 585 reviews

Rating Distribution

Excellent

(500)

Very Good

(20)

Good

(9)

Poor

(10)

Terible

(46)

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Showing 61-70 out of 585

JL

Josh Legare

03/11/24

5 out of 5

Rosio Perez has been a phenomenal...

Rosio Perez has been a phenomenal account manager for Guesty! She's very knowledgeable and cares about her customers. Highly recommend the platform and her services!

SK

Shahbaz Khan

03/08/24

5 out of 5

Response time is awesome

Date of experience: March 09, 2024

NC

Nai Chun Lei

03/05/24

5 out of 5

Found true love after 4 ex-softwares

Almost a year into Guesty after 4 ex-softwares. Everything works as promised and more! We wish we didn't have to go through the struggle to find the right software!

AO

Andrew Oscari

03/03/24

5 out of 5

Guesty has been a great tool for our business.

Guesty has been a great tool for our business, the support from Frosina has been prompt, she is understanding of our needs and always find a solution to our requests.

B

Barrett

02/29/24

5 out of 5

Guesty is by far the best PMS I have…

Guesty is by far the best PMS I have ever worked with and their customer support is very responsive as well. Overall very satisfied with the platform and all it allows me to do as a PM!

JT

Ji Thornhill

02/22/24

5 out of 5

Guestys support is prompt and thorough

Guestys support is prompt and thorough, we love our main contact Ellie, she is a wonderful & helpful and person to work with. They insure all issues are resolved promptly and checks in to see how we are going regularly.

SW

Steve Wright

02/21/24

5 out of 5

Guesty is a Pro Organization

I've been using guesty for the last couple of months and of course like everything with so many platforms and synchronization, things can be different called if not maddening, but I found that Guesty was able to address each and every single issue quickly by email and by giving me information in order to make clearer and clearer what needed to be done. So I do appreciate this program more and more and more I use it and look forward to hang right here with Guesty so that my business will run ...

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JJ

Joe Johnson

02/15/24

5 out of 5

The response time was excellent.

The response time was excellent.

KL

Katie Linkous

02/14/24

5 out of 5

We ❤️❤️ Guesty!

We ❤️❤️ Guesty!! Devin is the best!! Highly recommend!

SS

Sangeen Shah

02/14/24

1 out of 5

THIS IS A TOTAL SCAM

THIS IS A TOTAL SCAM. IF YOU OPEN AN ACCOUNT WITH GUESTY THEY WILL CHANGE AIRBNB COMMISSION FEE AND YOU WILL START PAYING 15% INSTEAD OF THE 3% AIRBNB NORMALLY CHARGES. YOU WILL ALSO LOOSE CONTROL OF YOUR AIRBNB ACCOUNT AND THEIR WEBPAGE IS ABSOLUTELY RUBBISH FOR MANAGING YOUR CALENDAR. FINALLY, THERE IS NO WAY TO CANCEL THE SUBSCRIPTION. YOU WILL HAVE TO WRITE AN EMAIL TO THEM AND THEY WILL REPLY WHENEVER THEY WANT OR IF AT ALL. AS I AM STILL WAITING TO HAVE MY ACCOUNTS CONTROL ...

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