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Guesty offers custom pricing plan
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TD
Tom Dolman TomDol
05/02/24
Fantastic service by Guesty as always
Fantastic service by Guesty as always - have used a number of PMS before and Guesty is by far the best! Special mention to our account manager Jay who always goes above and beyond
LH
LMO Homes
05/02/24
Broken product - harmed my business and won't refund me
Guesty's integration with PriceLabs doesn't work and has caused my business to lose money and bookings. The prices aren't consistent between PriceLabs, Guesty, and Airbnb/VRBO so I have no idea what price people are seeing on a given day. Their email support team (which seems like it may be AI bots) avoided my questions and suggested I essentially "unplug it and plug it in again." I nevertheless followed all their instructions, to no avail. They finally admitted that there was an issue on ...
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AM
Alexandra Mejia de Bircher
04/26/24
It works really nice for short term rentals
It works really nice for short term rental apartments, for hotels I am not very convinced to be honest, but for our apartments it is super good. For our hotels we decided to go for other platforms. Their customer service is actually pretty fast and neat
MC
Michelle Collins
04/10/24
World Class!
Although we are still in the fairly early stages of our integration with Guesty, the service and attention to detail that the team has provided us is absolutely astounding (I have personally worked with three other Channels managers previously and Guesty takes the award by a mile!)
DE
Dianke Endrich
04/09/24
Edsel was awesome and thorough!
Edsel was awesome and thorough. I appreciate the help a lot.
AI
Ahlem Idjeraoui
04/04/24
terrible costumer service
terrible costumer service , systeme full of bugs
MV
Mill Village
03/30/24
No zero star option?
No zero star option? Guesty has been a disaster from us from day 1. We were moved across to Guesty from MyVR. Which was truly awesome. And after the flashy Guesty sales demo, everything started going downhill. The migration to about 40 solid hours of work. And it was all misery. We were "upgraded" to the new website builder. Which not only cost stupid cash (single listing cost > £100 a month for the overall platform) but also had a stealth stripe payment fee on top not discussed in ...
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OD
ofer diamant
03/28/24
Fast amd efficient
Fast amd efficient. T x
RS
Rodolfo Saenz de Ugarte
03/27/24
Grreat for the Account Manager
Good for the Account Manager, Justin!! He works hard to try to bring the best of the company to the customers. He has the right knowledge to point you in the right direction and things are solved correctly, ( the ones that have solution)
B
Barrett
03/27/24
Guesty's customer support responds very…
Guesty's customer support responds very quickly and is extremely helpful. It's difficult to give this good of service with as many requests as they must get. I know from previous PMS platforms, the responses weren't as quick. Highly recommend this software for their trust accounting as well!!
